Introducing Payments Strategies

How do financial institutions generate revenue from the multiple payment instruments they offer across multiple channels? What can be done to assure their organizations? profitability and competitiveness?

Few questions are more challenging to the retail banker today. There is the evolving bank response to marketplace dynamics, as described by Wells Fargo payment strategist Mitch Christensen, see our cover story. But there’s also the need for banks to set their own course in this check and non-check world.

It’s a fascinating — and future-defining — time for financial institutions in their fight to defend and grow their payments franchise. We’ll be covering the issues in our new publication Payments Strategies, on the following pages and in print again in the September/October issue of Banking Strategies. For quick takes on issues that impact financial institution profitability in payments, see www.bai.org/bankingstrategies/paymentsstrategies | PAT ALLEN