Alex Chavarria Dianna Shovely
Alex Chavarria is an online risk and financial fraud prevention professional. He is a subject matter expert in the areas of online and traditional fraud. He earned a Bachelor’s degree from San Jose State University. Alex has been with SVB Financial Group since 2000 and has investigated financial fraud for the last six years and has led several high profile investigations. During his time with SVB Financial Group he has managed teams in Branch operations, Deposit operations and Fraud operations. He is currently the Sr. Online Risk Manager at SVBFG and is responsible for management and oversight of SVBFG’s online and traditional paper fraud risks.
Dianne Shovely is a vice president in the Fraud Services division of the Financial Intelligence Department of Comerica Bank. She is currently the Fraud Training and Awareness Program Director and is responsible for the development, coordination and implementation of a national corporate program on raising fraud awareness with Comerica colleagues, customers and the community. In addition, she is responsible for the management oversight of the department’s Critical Response Phone Center.
Dianne joined Comerica in 1979 and worked in the bank’s Community Banking and Human Resources departments before joining its Audit Department in 1989. Dianne served as manager of the bank’s Texas Fraud Prevention and Investigative Services Group from 1995 to 1997 before transferring back to Michigan as the manager of the Report Monitoring Group. She assumed her current responsibilities after supervising the Phone Center and Report Monitoring groups and the Investigations Team.
Dianne holds a bachelor’s degree in Business Management from Western Michigan University. She is a Certified Fraud Examiner (CFE) and is a member of both the local and national chapters of the Association of Certified Fraud Examiners. Dianne is also active in the community to raise the awareness and prevention of financial exploitation of the elderly. She is a member of the Wayne County Elder Abuse Taskforce and SAVE (Servicing Adults who are Vulnerable or Elderly) team to prevent elder exploitation. Dianne participated on June 14, 2012 in the World Elder Abuse Day at the White House in Washington D.C.