Vital knowledge, essential insights and easy access. As the retail financial services industry grows increasingly complex, the pace of change is rapid. Banking executives need clear, business intelligence to stay current with industry issues, regulatory reform, emerging trends, new competitors and other key events.

BAI’s educational webinars are delivered straight to your desktop, keeping you informed on essential topics and strategies. From compliance risks in social media to revenue opportunities in a post Reg E environment, these online sessions provide the knowledge and insight to meet today’s challenges.

New webinars are constantly being added so check back often!

Upcoming Webinars

Putting the Customers at the Core
1:00 PM - 2:00 PM CST
In today’s world no bank is going to survive if they do not keep customer satisfaction at the forefront of their priorities. Customers are becoming more demanding and less loyal; they want to do banking on their terms, across their preferred channels and with access to real-time information. Making sure customer centricity is in the heart of your core banking system leads to customer retention and in turn leads to increased wallet share, based on a recent global consumer banking survey. Explore how the right banking software can allow you to build and release relevant, new products to market quickly, while maximizing your biggest asset – customer data. Hear firsthand from the CEO of a leading US bank that is transforming how consumers bank to a more modern, cross-platform digital experience.
BAI Retail Banking Outlook
1:00 PM - 2:00 PM CST
Whether it is determining investment priorities or defining the role of the branch, U.S. financial institutions face critical issues on several fronts. This highly relevant webinar reveals bankers’ views on investment priorities, institution culture, social media, prepaid cards, and other vital topics. Learn what retail banking executives are focusing on in 2014 and moving into 2015, and stay up to date on current industry trends. This objective market intelligence, based on the second BAI Retail Banking Outlook report for 2014, is designed to help retail bankers, solutions providers and other industry professionals better understand key business challenges and opportunities.