| Fraud
Looms Large
by Clint Swift and Karen
Epper Hoffman — Crooks sniff opportunity
and strike first via identity theft, phishing and ACH
fraud. What trouble does Check 21 invite?
Patch
Management
by Chris Costanzo
— Under assault from a proliferating number of computer
viruses, banks are learning to provide software patches
in a more timely and disciplined manner.
Ready
Or Not
by Kenneth Cline —
Large banks are expected to be the readiest for Check
21's implementation date. But even they are bracing for
their greatest challenge in managing a multiple-format
— original paper, IRD and image — processing
environment.
Delayed
Gratification
by Lauri Giesen
— Bank debit card strategy, once focused primarily
on interchange fees, is increasingly centered on strengthening
customer relationships.
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