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Friday, May 16, 2008   
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Related Research Reports

"Bankers As Buyers 2005" is a compilation of research statistics, observations and predictions that provides views on technology spending on fraud prevention, on regulatory/compliance, customer service and payment systems. A community bank perspective is also included. The report is produced by the William Mills Agency, a public relations firm serving the financial services industry.

"Lagging operational efficiency despite continuing, significant IT investment" is one of several drivers of what Capco's Adam L. Dener calls "The Emerging Crisis in U.S. Banking Profitability." You can access the 16-page October 2004 report by following this link to www.capco.com/research and completing a registration form.

"For too long, US financial services firms have built growth paths on decaying IT ground, only to have the ground eventually buckle under the weight of flawed IT architectures and business processes," writes Virginia Garcia in TowerGroup's "2005 IT Spending Crossroads in the US Financial Services Industry: Plotting a Road Map for Growth" Download an Adobe Acrobat file of the two-page February 2005 report, including a spending forecast.

The benefits of applying portfolio management concepts to reduce risk and improve returns on invested assets are elaborated on in the 18-page "Reaching Efficient Frontiers in IT Investment Management" by IBM Institute for Business Value, which be downloaded now.

 

 

cover story
HOW DO BANKS WORK?
THE STRUGGLE TO OPTIMIZE A MOTLEY WEAVE OF DATA SYSTEMS & INFRASTRUCTURE

Many recent reports have come to the same overall conclusion: Today’s banks work at a disadvantage in large part because of their crazy-quilt implementation of technology.

The May/June issue of BAI Banking Strategies invited several technology solutions providers to comment on the following questions. In the next issue of the magazine—and then on these pages—we’ll present what a roundtable of banking technology leaders have to say.


What are your views?

What stands in the way of financial services companies better leveraging their technology?

You meet with countless prospects and clients — how do you assess when an organization is ready for more? Can a bank have “too much technology”?

How can you help a financial services company assess their customers’ need for, and likelihood to adapt to, new technologies?

What responsibility do you and your colleagues bear for helping organizations along the technology curve?

Describe the characteristics of a culture that’s adept at assimilating technology (and one that’s not so adept).

If you also work in other vertical markets, what are the differences between how financial services companies approach your products or services compared to your other clients?

If you’re a user of technology...
If you’re a solutions provider...
...read and comment on what the technology providers have to say.

...we’re happy to accept your comment. Please send your essay of 300 words or less to Banking Strategies@bai.org, and we will follow up with you.

 

 


Features

HOW DO BANKS WORK?
Bank deployment of technology solutions is under scrutiny by many quarters. What’s keeping financial services companies from better leveraging their investments?

THE EXACTING SCIENCE OF COMPENSATION
by Karen Epper Hoffman — Front-line focus on cross-selling and customer retention poses the question: What part of pay should be at risk?

EMPOWERING THE MASSES WITH PAYROLL CARDS
by Lauri Giesen — The product promises to be a win/win/win for employee,employer and bank. But driving adoption will require marketing might.

EXPERIMENTATION CAN DRIVE EXPANSION INTO UNDERSERVED MARKETS
by Jennifer Tescher and Katy Jacob — Stored value cards hold great promise in providing opportunities for long-term saving and asset-building for underbanked while enabling banks to expand successfully into new and growing markets.



Departments

publisher's perspective
COMPENSATION TRADEOFFS
by Thomas P. Johnson, Jr. — An effective employee compensation system requires the appropriate mix of fixed and variable pay.

on risk management
?BUNDLING? CAN CONTAIN COSTS; AID QUICK PRODUCT RAMP-UPS
by Jack Milligan — HR, procurement and accounting are among the functions optimized when IT and business processes are combined.

guest spot
5 METRICS OF SMALL BUSINESS BANKING

by Charles B. Wendel — For maximum management impact, focus on these.


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