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INNOVATION: SPECIAL REPORT
Smaller Institutions Take the ?Subtle? Approach
BY PAT ALLEN
Our roundtable describes a culture that expects employees to add value to retail and small business relationships.
Who?s Behind Who? 4 Innovations From Around the World
BY ALAN CHOW, NCR CORPORATION
A brief travelogue of what?s possible with newer processing systems, government-mandated initiatives and more flexible regulation.
i-Statements Offer a Dual Promise: Improve Customer Experience and Reduce Costs
BY PAT ALLEN
Adobe aims to turn a ?diary of historical transactions? into ?a platform from which customers engage with a bank.?
The Next Phase of Innovation: Rethinking the Business Model
BY KENNETH CLINE
Products, service and market innovation are a given. Bank shareholder value creation will increasingly depend upon new ways of doing business and collaborating, say IBM consultants.
DEPARTMENTS
on operations
In Search of ?Multi-Factor Authentication?
BY STEVE GARMHAUSEN
Banks tap consultants and solutions providers to find the ?the perfect balance between enhanced security, affordability and customer adoption? by year-end.
guest spot
Technology Innovation in the Branch ? Pain or Gain?
BY DREW LAMPARELLO, S1 CORPORATION
While researching our special report on innovation in banking, Banking Strategies spoke with Bart Narter, senior analyst in Celent LLC?s banking group.
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