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FEATURE ARTICLES
After Free... What Is There To Offer?
BY BILL STONEMAN
As Free Checking joins a long line of has-been deposit premiums, the industry seeks new ways to attract deposits. Today?s deposit war places a premium on execution.
Biometrics: Ready For Prime Time?
BY LAURI GIESEN
The industry experiments with employee, in-branch and online authentication, but questions about customer acceptance persist.
It?s Showtime! Putting The Best Face On for Investors
BY JACK MILLIGAN
Following rules changed by disclosure requirements and aided by technology, investor relations focuses on telling a story to remember.
DEPARTMENTS
on operations
Who Will Talk to The Mainframe Tomorrow?
BY CHARLES KEENAN
Aging programmers? knowledge of Cobol and other computer languages will not be easy to replace. Large banks relying on in-house systems need a succession plan.
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Where?s the Cross-Product Value Proposition?
BY ANDREW GREEN
Balance loyalty requires integrated account benefits.
Introducing Payments Strategies
How do financial institutions generate revenue from the multiple payment instruments they offer across multiple channels? What can be done to assure their organizations? profitability and competitiveness?
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The Small Business Customer is Ready To Switch—For Payments Products
BY AJAY NAGARKATTE
BAI Research—in partnership with Oracle and Unisys—quantifies the risk of underserving small business customers? payments needs: One out of two small business customers say they?d move providers for the right products and services. Are banks underestimating the interest?
Retailers? Role in the Demise of the Check
BY KAREN EPPER HOFFMAN
Concerned with the potential for fraud and check-out delays and emboldened by consumer preference for debit and credit, some retailers begin to limit their acceptance of what has been a universally welcome payment form. What effect will these stances have on accelerating the ultimate demise of the check?
The Few The Proud The Image-Enabled
BY KAREN EPPER HOFFMAN
The country’s largest banks have invested in an estimated 150 ATMs capable of imaging deposits — and plans are in the works for many, many more. Windows and triple DES upgrades are also driving others’ plans to take advantage of cost savings while enhancing service.
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Check 21?s Impact: 18 Months Later
BY MICHAEL K. HARRIS
IRDs have been put to use waiting for infrastructure development to "catch up."
Making the Case for Remote Deposit Capture
BY KAREN EPPER HOFFMAN
As businesses clamor for check capture services, more banks are jumping on the remote deposit bandwagon. Some early ? and rapid ? adopters are already into their second generation of product offerings.
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Debit Transactions: Making Sense of It All
BY DEBRA JANSSEN, PRESIDENT, FIRST DATA DEBIT SERVICES
The explosive growth of electronic payment options has dramatically changed the payments process for consumers and merchants alike.
Introducing Metavante Image Solutions
BY METAVANTE
A new organization with a long history. Metavante Image Solutions includes four entities? Advanced Financial Solutions (AFS), the Endpoint Exchange Network, VECTORsgi, and TREEV. Each with its own rich track record of providing solutions to mission critical needs.
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BAI
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President and CEO, BAI |
Differentiation: Today?s Mandate
Differentiation may be the hottest buzzword in financial services, reflecting a new understanding among bankers that the surest path to success is to set their own company and brand apart from the rest.
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