BAI Online
Deborah L. Bianucci
President and CEO, BAI |
Navigating the Cross Currents
Today, the pressure on financial services executives is immense. How do you meet shareholder expectations, attract new customers, nurture existing customers and stay current with technology ? all at the same time? Then there?s the wild card of the external environment, such as the recent credit and liquidity crisis. Who could have expected that to rear its ugly head just when it did or anticipate the far-reaching effects?
BAI can provide managers with the resources they need to navigate through these shifting cross currents by delivering both the strategic and the practical information that you need to run your business. We bring you a top-down view of the important strategic issues as well as deep perspectives on the ways that these strategies can be executed. We bring you actionable ideas for enhancing profitability, now and in the future. We accomplish this through our benchmarking and syndicated research, the BAI Retail Delivery and BAI TransPaySM Conferences and our other conferences and seminars. Our frontline training programs also help you execute your strategic focus by developing the people who have the most contact with your customers. Consider these examples:
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Our latest research on trends in retirement shows that banks face an unprecedented opportunity to boost their consumer assets as baby boomers leave the workforce in coming years. Trillions of dollars that have been locked away in 401(K), IRA and company benefit plans will come into play. BAI Research will show banks how to compete with brokerage and mutual fund companies to capture a larger share of this money in motion.
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BAI Retail Delivery Conference & Expo, scheduled November 13-15, 2007, is the largest retail banking conference in the world. This year, in Las Vegas, the conference will focus on the “profit paradox” – how to increase bottom-line profitability and still invest in customer relationships, all the while confronting an external environment fraught with uncertainty.
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BAI TransPay scheduled February 5-7, 2008, will consider the profitability implications of the changing payments business and the challenges of strategic management of payments products, pricing and technology from the enterprise perspective.
BAI is committed to staying on top of the important issues in financial services and communicating the relevant information to you. It?s the reason we are here. Tell us how we can serve you better. You can send me your ideas and questions at debbie.bianucci@bai.org.
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