Welcome back!
To access the BAI Banking Strategies subscriber edition, please log in with your BAI Account ID and password.

 

Not sure if you are a BAI Member?




 
 
 
 
Forgot your password?
Please enter the Account ID you used to subscribe and we will send you an email with instructions on how to change your password.
 
 
 
     Cancel

Subscribing gives you free access to hundreds of articles and other benefits including BAI Banking Strategies daily email alerts. Already a BAI Member? Click here to log in and subscribe. Not sure if you are a BAI Member? Click here to find out. Otherwise, become a BAI Member below to subscribe.

*
*
*
 
*
 
*
*
*



 
Banking Strategies
 
Designing Products that Small Businesses Really Need by ELIZABETH WHALEN
Jun 3, 2014  |  0 Comments  

Banks that have been innovative in designing new products for small businesses say they first ascertain the real needs of those customers.

publishers corner
NEW Targeting Fundamentals for Sales
CHARLES WENDEL
Aug 22, 2014  | 0 Comments

To improve sales to small businesses, bankers need to make sure they’re calling on the right prospects and handing off the sales process to the right units.

Bitcoin’s Disruptive Challenge
CHRIS SKINNER
Jul 25, 2014  | 2 Comments

Bankers may dismiss digital currencies like Bitcoin as a serious challenge, but what if this is the disruptive threat that goes mainstream?

Putting the Bank First in Technology Decisions
CHARLES WENDEL
Jul 18, 2014  | 2 Comments

Bank technology is way too important to be left to the technologists, which is why line involvement is needed to shape technology decisions.

No Universal Rollout for Universal Associates
W. MICHAEL SCOTT
Jul 11, 2014  | 2 Comments

While universal associates can play an important role in boosting branch profitability, managers should be judicious in deciding where to utilize them.

front burner
Security/Fraud
NEW Combatting Check Fraud at the Printer Level
SUZI McNICHOLAS
Aug 20, 2014  | 0 Comments

Protections from check fraud should start at the printer level with a multi-layered security program.

Marketing and Promotion
NEW Capturing Account Switchers Across Channels
PAUL KADIN
Aug 19, 2014  | 0 Comments

While the majority of consumers still open checking accounts at a bank branch, bankers increasingly need a multi-channel approach to luring prospects.

Call Center
NEW Improving Customer Interaction in the Contact Center
MATT McCONNELL
Aug 18, 2014  | 0 Comments

As contact centers play a more important role in building customer relationships, center managers need to elevate their training and support activities.

Branches
NEW The Branch of the Future, Today
SHELBA MURPHY
Aug 15, 2014  | 1 Comments

All of the discussion surrounding the ‘branch of the future’ obscures the fact that this future has already arrived – in the form of mobile-enhanced, self-service and ominichannel banking.


featured
Small Business Banking
Migrating Small Businesses to Electronic Payments
CHARLES KEENAN
Mar 10, 2014  | 0 Comments

While many small businesses remain wedded to paper checks, banks should move now to offer them electronic alternatives, says BAI Payments Connect 2014 panelists.

General
EMV for Fraud Control in United States
ROBERT STOWE ENGLAND
Mar 7, 2014  | 1 Comments

The U.S. card industry’s move to EMV technology to combat fraud will likely accelerate because of recent data breaches, say BAI Payments Connect 2014 panelists.

Transaction Processing
Making Faster Payments a Reality
KAREN EPPER HOFFMAN
Mar 4, 2014  | 1 Comments

Real-time payments could be moving a step closer to reality under pressure from forces both inside and outside of the financial services industry, say BAI Payments Connect 2014 panelists.

Expense Management
Accelerating the Efficiency Engine
KAREN EPPER HOFFMAN
Feb 4, 2014  | 0 Comments

For 2014, banks are committed to reducing expenses and operating more efficiently through better use of technology, improved hiring and training practices and right-sizing business units.