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Banking Strategies
 
Designing Products that Small Businesses Really Need by ELIZABETH WHALEN
Jun 3, 2014  |  0 Comments  

Banks that have been innovative in designing new products for small businesses say they first ascertain the real needs of those customers.

publishers corner
NEW Bitcoin’s Disruptive Challenge
CHRIS SKINNER
Jul 25, 2014  | 2 Comments

Bankers may dismiss digital currencies like Bitcoin as a serious challenge, but what if this is the disruptive threat that goes mainstream?

Putting the Bank First in Technology Decisions
CHARLES WENDEL
Jul 18, 2014  | 2 Comments

Bank technology is way too important to be left to the technologists, which is why line involvement is needed to shape technology decisions.

No Universal Rollout for Universal Associates
W. MICHAEL SCOTT
Jul 11, 2014  | 2 Comments

While universal associates can play an important role in boosting branch profitability, managers should be judicious in deciding where to utilize them.

Strategic Planning for Innovation and Differentiation
JIM BURSON
Jul 7, 2014  | 0 Comments

Good performers align their culture, brand and business model to implement a strategy that differentiates them from competitors.

front burner
Segmentation
NEW Data Analytics to Improve the Customer Experience
JEFF MARSHALL
Jul 30, 2014  | 0 Comments

Data analytics can be leveraged to create a true omnichannel experience for customers.

Retail Consumer Banking
NEW Banking on Emerging Markets
RAJASHEKARA V. MAIYA
Jul 29, 2014  | 0 Comments

Banks can help raise living standards in developing countries by offering financial services solutions appropriate to those local markets.

Retail Consumer Banking
NEW Anticipating the Bank of the Future
COLIN CAMPBELL
Jul 28, 2014  | 0 Comments

Building the bank of the future involves more than just physical design; it also requires a focus on the client experience.

Finance/Accounting/ALCO
Improving Fixed Income, Courtesy of the Fed
DAVID AUSTIN
Jul 23, 2014  | 0 Comments

The Fed’s recent guidance on future changes in interest rates provides bankers with an unusual opportunity to improve their returns on the fixed income market


featured
Small Business Banking
Migrating Small Businesses to Electronic Payments
CHARLES KEENAN
Mar 10, 2014  | 0 Comments

While many small businesses remain wedded to paper checks, banks should move now to offer them electronic alternatives, says BAI Payments Connect 2014 panelists.

General
EMV for Fraud Control in United States
ROBERT STOWE ENGLAND
Mar 7, 2014  | 1 Comments

The U.S. card industry’s move to EMV technology to combat fraud will likely accelerate because of recent data breaches, say BAI Payments Connect 2014 panelists.

Transaction Processing
Making Faster Payments a Reality
KAREN EPPER HOFFMAN
Mar 4, 2014  | 1 Comments

Real-time payments could be moving a step closer to reality under pressure from forces both inside and outside of the financial services industry, say BAI Payments Connect 2014 panelists.

Expense Management
Accelerating the Efficiency Engine
KAREN EPPER HOFFMAN
Feb 4, 2014  | 0 Comments

For 2014, banks are committed to reducing expenses and operating more efficiently through better use of technology, improved hiring and training practices and right-sizing business units.