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publishers corner

ceo

Easier, Faster and More Complete
by DEBBIE L. BIANUCCI

President and CEO, BAI

Jun 1, 2009

The pieces are in place to unveil the “new” BAI Banking Strategies.

Strategies for Success in the Retirement Market by GINA PAGLUCIA MORRISON, TERESA EPPERSON, AJAY NAGARKATTE AND DAN HOUGH
Jun 1, 2009  |  7 Comments  

Market turmoil and a flight to safety give banks the opening to build retirement market share.

featured
Online Banking
The Unfulfilled Promise of Online Account Opening
MARK SCHWANHAUSSER
Jun 1, 2009  | 2 Comments

‘Make it easy for the customer’ is a rule that banks often violate when designing their account-opening procedures.

Branches
Turbocharging the Branch with Specialty Products
GARY STEIN
Jun 1, 2009  | 1 Comments

In lean and mean times, banks need to get more performance out of their branches by cross-selling specialty products.

Human Resources
Avoiding the ‘Résumé Tsunami’
KAREN EPPER HOFFMAN
Jun 1, 2009  | 4 Comments

Lacking financial incentives, banks are trying to keep their best employees by using more creative incentives such as executive mentoring and Web-based training.

Payments
The Innovation Imperative
BY KENNETH CLINE
Jun 1, 2009  | 0 Comments

Futurist James Canton urges banks to innovate their way out of difficult times.

Retail Banking
Mavericks, Not Hedgehogs
KENNETH CLINE
Jun 1, 2009  | 1 Comments

Now is the time for out-of-the-box thinking, not hunkering down.


front burner
Human Resources
The Part-Time Solution
DARRYL DEMOS
Jun 16, 2009  | 6 Comments

Before initiating across-the-board layoffs to cut expenses, banks should consider alternatives such as part-time staffing models.

Mergers & Acquisitions
Checklist for Mergers
KEVIN BLAIR
Jun 1, 2009  | 2 Comments

To make mergers work in stressful times, senior executives should follow a five-step retail integration plan.

Marketing
Campaigning for Trust
MATT WOLFROM
Jun 1, 2009  | 2 Comments

For financial institutions, restoring trust may require adopting some of the tactics of a political campaign.