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Banking Strategies
 
Migrating Small Businesses to Electronic Payments by CHARLES KEENAN
Mar 10, 2014  |  0 Comments  

While many small businesses remain wedded to paper checks, banks should move now to offer them electronic alternatives, says BAI Payments Connect 2014 panelists.

publishers corner
NEW The Durbin Amendment, Innovation Catapult?
JIM HUGHES
Apr 22, 2014  | 0 Comments

While the Durbin Amendment may have hobbled bank earnings, it also did the industry a favor by forcing bankers to innovate.

NEW Why Banks Still Don’t Like Small Businesses
CHARLES WENDEL
Apr 18, 2014  | 0 Comments

Banks that truly want to ‘walk the walk’ in small business banking need to do the analytical and structural work crucial for success.

Analytical Marketing Support for Business Lending
KRISTOPHER D. LAZZARETTI
Apr 11, 2014  | 1 Comments

Analytically-driven marketing support can help banks generate new business loans without having to add new bankers.

Strategic Matrix for Customer Acquisition and Retention
DAN GELLER
Apr 8, 2014  | 0 Comments

Financial institutions are faced with a strategic dilemma: how to manage the polarity of customer needs without alienating one group or the other.

front burner
Compliance
NEW Heading Off Complaints at the Database
STEVEN J. RAMIREZ
Apr 23, 2014  | 0 Comments

By analyzing the Consumer Financial Protection Bureau’s database of consumer complaints, banks can head off violations (and fines) in their own organizations.

Technology & Information
NEW Rethinking Debt Collection Analytically
THOMAS J. MILLER
Apr 21, 2014  | 0 Comments

As the regulatory and legal environment turns more hostile, debt collectors need to use customer analytics to understand who will ultimately pay and who will not.

ATM
Outlook for ATMs after Windows XP
DEAN STEWART
Apr 16, 2014  | 0 Comments

Now that Microsoft has pulled the support plug for Windows XP, financial institutions that haven’t switched to Windows 7 need to explore their options.

Retail Consumer Banking
Keys to Successful Multichannel Optimization
CHRISTOPHER CAULFIELD
Apr 15, 2014  | 0 Comments

Developing and executing a multichannel strategy requires foundational data to ensure that the strategy aligns with channel capabilities, customer preferences and the bank’s overall strategy and brand promise.


featured
General
EMV for Fraud Control in United States
ROBERT STOWE ENGLAND
Mar 7, 2014  | 1 Comments

The U.S. card industry’s move to EMV technology to combat fraud will likely accelerate because of recent data breaches, say BAI Payments Connect 2014 panelists.

Transaction Processing
Making Faster Payments a Reality
KAREN EPPER HOFFMAN
Mar 4, 2014  | 0 Comments

Real-time payments could be moving a step closer to reality under pressure from forces both inside and outside of the financial services industry, say BAI Payments Connect 2014 panelists.

Expense Management
Accelerating the Efficiency Engine
KAREN EPPER HOFFMAN
Feb 4, 2014  | 0 Comments

For 2014, banks are committed to reducing expenses and operating more efficiently through better use of technology, improved hiring and training practices and right-sizing business units.

Technology & Information
Social Collaboration for Innovation
KENNETH CLINE
Dec 4, 2013  | 0 Comments

To spur their efforts at innovation, winners of the BAI-Finacle Global Banking Innovation Awards 2013 are learning to collaborate more within their own organizations.