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Alex Matjanec, co-founder of MyBankTracker.com, sees new bank fees as inevitable in 2012, imposing a burden on consumers to search for value in their banking relationships.
By providing global connectivity at unparalleled speed, social networks have unleashed the power of customers to make a difference.
As the value of regulated local franchises erodes, community bankers need to revive the entrepreneurial approach that characterized their industry before the 1930s.
Continuing regulatory scrutiny should drive banks to perform comprehensive risk assessments on their mortgage servicing operations.
Hiring from larger institutions can be a big boon to community banks but can also prove a hindrance if the cultural fit isn’t there.
As becoming involved in lawsuits is typically not a matter of ‘if’ but ‘when’ for banks today, institutions need to develop policies, procedures and practices to reduce the risks of such suits proceeding to trial.
Moving to same-day ACH in the U.S. will cost banks on the front end but will lead to margin improvement over the long term.
Treating tablets as more than just giant cell phones and delivering greater functionality tailored to them will drive broader consumer adoption.
Social media strategies can enhance the bottom line if such efforts are aligned with key business objectives.
Panelists at the upcoming BAI Payments Connect say the fragmented P2P market needs to evolve to a bank-centric model.
To win in payments, financial institutions need to partner with nonbanks and make multiple technology bets, says Bank of America executive David Godsman.
While banks have more deposits than they can profitably lend out, many continue to focus on the relationships behind the unneeded cash.
Achieving success in the branch sales channel requires proactive branch managers who are themselves effective at direct sales.
The Power of One is illustrated by speed, global connectivity, leverage of the individual voice and the nature of the network.
There is no ‘book of standards’ for reference to determine when one bank is doing things correctly and another is not.
It’s for the banks to win the game, and if they don’t, the other services outside the banking system will.
Entrepreneurship is the pursuit of opportunity without regard to resources currently controlled.
… there is a real opportunity for banks to divert debit and check traffic to same-day ACH and thus greatly improve deteriorating margins.
… most consumers are not expecting visually stunning, multi-layered experiences when they pick up their cell phone.
This space is transforming so quickly that it’s difficult to lead or even keep up.
Continue to refine the risk assessment standards as expectations change …
What banks realized is that ‘in-your-face’ fees aren’t going to work with this generation of customers …
… mid-size and community banks hold themselves out as ‘anti-big bank,’ so they should be wary of new committees, meetings and bureaucracy.
By monitoring social media, you don’t have to guess what your customer wants.
... with innovation in banking, you shouldn’t necessarily look for the profits but should seek to avoid the losses.
Why the apparent disinterest in consumer RDC when commercial RDC took the treasury management world by storm?
To declare that your bank’s funding is well-managed because your cost-of-funds is declining today is superficial and dangerous.
Bank marketers should create a clear vision for social media based on a genuine customer value proposition while killing vanity projects that don’t ad...
Continued turmoil in the eurozone in 2012 is very likely to impact the financial and banking markets in the U.S. …