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Banking Strategies
 
Designing Products that Small Businesses Really Need by ELIZABETH WHALEN
Jun 3, 2014  |  0 Comments  

Banks that have been innovative in designing new products for small businesses say they first ascertain the real needs of those customers.

publishers corner
NEW Putting the Bank First in Technology Decisions
CHARLES WENDEL
Jul 18, 2014  | 2 Comments

Bank technology is way too important to be left to the technologists, which is why line involvement is needed to shape technology decisions.

No Universal Rollout for Universal Associates
W. MICHAEL SCOTT
Jul 11, 2014  | 2 Comments

While universal associates can play an important role in boosting branch profitability, managers should be judicious in deciding where to utilize them.

Strategic Planning for Innovation and Differentiation
JIM BURSON
Jul 7, 2014  | 0 Comments

Good performers align their culture, brand and business model to implement a strategy that differentiates them from competitors.

The Questionable Effects of Promotional Deposit Rates
DAN GELLER
Jul 1, 2014  | 5 Comments

Promotional rates on deposits, or ‘specials,’ usually fail to attract new balances or shift money to longer-term accounts in the current rate environment.

front burner
Marketing and Promotion
NEW Revitalizing the Branch with Digital Marketing
CHRIS RIEGEL
Jul 22, 2014  | 0 Comments

Digital technology is being used around the world to revitalize the branch by personalizing customer interactions.

Marketing and Promotion
NEW Search Engine Optimization in Financial Services
DAVID KIDD
Jul 21, 2014  | 0 Comments

Developing an effective content marketing strategy requires marketers to learn how to make the most of search engine optimization.

Technology & Information
Securing Transactions with E-Signatures
JEFF KNOTT
Jul 16, 2014  | 1 Comments

E-signature and e-record technology can help financial institutions strike the right balance between customer convenience and regulatory compliance.

Mobile
Tablets for Mobile Sales
MIKE OTTIGER
Jul 15, 2014  | 1 Comments

Financial institutions are finding that utilizing the tablet can provide a big boost to the sales process.


featured
Small Business Banking
Migrating Small Businesses to Electronic Payments
CHARLES KEENAN
Mar 10, 2014  | 0 Comments

While many small businesses remain wedded to paper checks, banks should move now to offer them electronic alternatives, says BAI Payments Connect 2014 panelists.

General
EMV for Fraud Control in United States
ROBERT STOWE ENGLAND
Mar 7, 2014  | 1 Comments

The U.S. card industry’s move to EMV technology to combat fraud will likely accelerate because of recent data breaches, say BAI Payments Connect 2014 panelists.

Transaction Processing
Making Faster Payments a Reality
KAREN EPPER HOFFMAN
Mar 4, 2014  | 1 Comments

Real-time payments could be moving a step closer to reality under pressure from forces both inside and outside of the financial services industry, say BAI Payments Connect 2014 panelists.

Expense Management
Accelerating the Efficiency Engine
KAREN EPPER HOFFMAN
Feb 4, 2014  | 0 Comments

For 2014, banks are committed to reducing expenses and operating more efficiently through better use of technology, improved hiring and training practices and right-sizing business units.