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Of the crisis swirling in and around the financial services industry, there’s little new to say. We all live it daily and deal with its effects as best we can in our companies.
Deposit product management sometimes doesn't get the respect it deserves. That needs to change in today's tough banking environment.
John Allison, chairman and CEO of BB&T Corp., steered his company away from most of the exotic financial instruments and imprudent mortgage lending that created the turmoil in today's financial markets so BB&T's earnings have held up better than most peers. In an interview, Allison acknowledges that BB&T will struggle with credit quality because of its role as a major residential construction lender but he anticipates no major changes in its decentralized operating structure. In the meantime, he's looking at process improvement changes to improve efficiency and possibly a merger of equals when the credit turmoil subsides.
Author Don Tapscott says Wikinomics, the "economics of collaboration," can and should be applied to financial services.
HSBC's Kevin Newman is Maverick Banker of the Year for endeavoring to put the customer first.
Customized products can help or hinder financial institutions depending on how they manage the attendant complexity.