1. Under Attack: Threats to Deposit Accounts

    Monday, March 1
    8:00 AM - 11:30 AM

    Overview and hot topics

    Shirley Inscoe, Director of Financial Services Solutions, Memento

    How Capital One Bank cut check fraud losses by 60% -- Ketan Vaidya, Vice President, Strategy & Analysis, Capital One Bank
    Capital One reduced check fraud losses by 60% per retail account by use of analytics, internal collaboration, and integrating the fraud organizations under one umbrella. This session will discuss some of these approaches and identify what worked and what didn't.

    Fighting fraud when all checks are “local” -- Kim Duncan, 1st Vice President, SunTrust
    The Fed has just about completed a restructuring that will result in a single full-service paper check processing site in Cleveland. How do banks need to change strategically to battle check fraud in a world in which all checks are “local”?

    How banks can help business fight online fraud –Doug Johnson, Vice President, Risk Management Policy, ABA
    Online crime is increasingly hitting small and mid-size companies in the U.S., draining bank accounts through fraudulent transfers. How should banks respond and how can they help their business customers?

    Probing the link between online information security and ACH fraud – Mike Mulholland, Director, Fraud Solutions Strategy, Memento
    As ACH payments continue to evolve with an ever expanding array of access techniques and uses, the risk profile changes as well. This session will explore the risk profile with a focus on the growing nexus between information security -- particularly online -- and fraud. How can we address these threats and keep this payments channel safe and secure? 

    The real links between social networking and payment fraud – Raj Patel, Partner, Technology Consulting & Solutions, Plante & Moran
    Many individuals and institutions have jumped onto social networking sites, providing all kinds of professional and personal information, precisely the information that could be used to impersonate them. This session looks into the emerging aspects of fraud from information gathered from social networking sites.


  2. Under Attack: Threats to Deposit Accounts (Part 2)

    Monday, March 1
    12:30 PM - 2:15 PM

    How criminals are enhancing their margins in ATM and debit card fraud – Mike Urban, Senior Director, Fraud Solutions, FICO
    Criminals from organized groups to lone perpetrators are focusing their efforts on compromising PINs and debit cards to increase their profit margins in card fraud. They have devised several ways to compromise PINs beyond their traditional methods of attack. This session will identify several of those methods so financial institutions can ensure their programs are protected.

    Insider fraud – How 3 major types typically develop – Andrew Moore, Senior Member of the Technical Staff, CERT / Software Engineering Institute, Insider Threat Center
    For eight years, the Insider Threat Center at CERT has researched the threat posed by insiders, especially insider fraud, insider theft of confidential or sensitive information and insider IT sabotage. This discussion will describe how the three types of crimes typically evolve, potential technical and non-technical indicators that organizations may be able to observe and CERT’s best practices for prevention and detection of the insider threat.

    All-Presenters Q&A – Shirley Inscoe, moderator