Bob Meara, Senior Analyst, Celent

Moderator: Jerry Federico, Product Marketing Manager, ProfitStars
Kyle Kunnen, Vice President, Operations Manager, Mercantile Bank of Michigan
Michael Young, Vice President & Product Manager, Everbank

Consumer RDC may not yet be in widespread deployment, but a few early adopters are seeing significant results.  This case study roundtable features two banks that have been very successful in deploying their consumer RDC solutions.  Each bank will provide hands-on insights into what was involved in their implementation and deployment of their respective solutions:  how it was integrated with other bank systems, how it was marketed and deployed, risk management, and lessons learned.   

• Identifying and qualifying prospects
• How to avoid risk and meet the FFIEC guidelines
• Results, results, results

Bob Meara, Senior Analyst, Celent

So far, banks have treated remote deposit capture as a treasury management product offered in exchange for fee revenue. But have mounting costs and improved technology opened the door for RDC as a self-service deposit channel? This session, based on recent Celent research, will provide an analysis of mobile remote deposit capture as a mechanism for gaining consumer and small business self-service deposits.

• Key benefits of mobile as an RDC channel
• Four requirements for a viable mobile RDC implementation
• How mobile RDC will function as part of the larger distributed capture framework in most US financial institutions.
• Why mobile RDC and its cousin, consumer capture, may be the best idea yet to hasten the branch transformation we all know is coming

Moderator: John Leekley, CEO, RemoteDepositCapture.com

Kade Peterson, Senior Vice President, Banking Support Director, Sterling Savings Bank

Many financial institutions are still grappling with branch image capture and how it should be deployed, whether at the front counter or the back counter. As a result, many financial institutions have limited branch capture to back counter solutions and have not deployed those solutions enterprise wide. “Teller Capture Delivers!” will outline how branch image capture at the teller line can maximize cost reductions while improving branch efficiency, customer satisfaction and opening up cross sell and risk-reduction opportunities.

• State of teller capture adoption
• Unique benefits available through branch image capture at the teller line
• Financial institution real-world experience with teller capture

Deirdra Teodorczuk, Director, New Business Development, Pitney Bowes Global Financial Services

Jerry Federico, Product Marketing Manager, ProfitStars

RDC has proved it can attract and retain valuable customers and their deposit accounts, generating much needed bank revenue. But marketing remote deposit capture (RDC) to business customers has been frustrating for many banks. Employees already are working at peak capacity, and it seems almost impossible to find time to market RDC, much less deploy, service and support a solution. This session will explain how you can leverage a third-party sales organization to market and deploy RDC, provide scanner service, training and customer support to attract and retain key customers and their deposit accounts.

• Why a third-party RDC solution makes sense
• How to leverage a third-party relationship
• What a third-party RDC relationship can mean to a bank
• How should you structure a third-party relationship?  What are the risks?

Moderator: Bob Meara, Senior Analyst, Celent