Channel Innovation

BAI Payments Connect 2015
3/2/2015 8:00 AM -
3/4/2015 1:00 PM MST
Phoenix Convention Center
Phoenix , Arizona
Standard Price: $1,795
Enterprise Member Price: $1,595

BAI Payments Connect 2015 brings you the insights, information, and personal connections you need to stay ahead in today's rapidly changing retail banking payments space. Network with payments executives, refine your customer relationship strategy and discover the solutions, partnerships and processes you need to generate new payments revenue streams.

BAI Retail Delivery 2015
10/13/2015 8:00 AM -
10/15/2015 12:00 PM PST
The Venetian | The Palazzo Congress Center
Las Vegas, Nevada
Standard Price: $1,995
Enterprise Member Price: $1,795
Gain unique perspectives from global thought leaders, from inside and outside the retail banking industry. This highly engaging, interactive event focuses on resolving key challenges and identifying new opportunities for better growth and profitability.
Serving the Multichannel Banking Customer – Are You Ready?
1:00 PM - 2:00 PM CST
Modern consumers are on the move, requiring new solutions to keep them connected to their information and easily get things done. Banks trying to attract and retain today’s customers need to be ready to serve them when, where and how they want. Is your organization prepared to provide customers with the self-service channels they prefer across IVR, mobile and Web? Learn how to create effective multi-channel self-service experiences and provide exceptional customer service that’s smart and secure with the latest solutions and technologies. Discover the keys to delivering quick ROI while reducing costs.

From BAI Banking Strategies

Featured Article
Future Branching at Citibank  
By Kenneth Cline
Citbank’s Brad Dinsmore says future branches need to be generally smaller than current models and staffed by better-trained, more versatile employees.
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From BAI Banking Strategies Daily

Although the $2.7 billion-asset Sun Bancorp in Mount Laurel, N.J., recently reported its sixth straight quarter in the red, Thomas O'Brien, the turnaround specialist who was hired last year to lead the company, says progress is being made.
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On Jan. 28, the FDIC said U.S. regulators that want banks to cut ties to risky customers must make any recommendations to terminate customers' deposit accounts in writing.
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Bank of America recently followed JPMorgan Chase in announcing that it would no longer support apps for the Windows Phone.
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