Executive


2012 Industry Issues: On Demand BAI Webinar Subscription Series
Standard Price: $1,250
Enterprise Member Price: $0
Market uncertainties. Increased rules and regulations. Slimming profit margins. The list of challenges facing retail banking professionals shows no signs of stopping. One of the toughest is just staying informed and up-to-date on the issues. Not to worry – that challenge just got easier. BAI has done the work and compiled the thought leadership content for you. From combating rising fraud schemes to increasing profitability through more accurate resource allocation, we’ve gathered the perspectives and best practices to guide you. Subscribe to this On Demand series of 12 webinars and receive objective, real-world insights to help you and your colleagues address today’s most critical issues.
BAI Retail Delivery 2012
10/9/2012 12:00 PM -
10/11/2012 5:00 PM EST
Walter E. Washington Convention Center
Washington, D.C.
Standard Price: $1,895
Enterprise Member Price: $1,695
Gain unique perspectives from global thought leaders, from inside and outside the retail banking industry. This highly engaging, interactive event focuses on resolving key challenges and identifying new opportunities for better growth and profitability.
BAI Branch Performance Diagnostic
12/2010
BAI Branch Performance Diagnostic gives banks the critical insights needed to measure branch performance on a level playing field. This powerful reporting tool provides granular performance analysis adjusted for local market factors.
BAI Deposit Performance Benchmarking
11/2011
BAI Research launched BAI Deposit Performance Benchmarking on the heels of a landmark study of consumer deposit behavior, to provide financial institutions insight and access to actual deposit changes within the consumer market. The biannual measurement of consumer products – in relation to your organization – has become highly regarded as an essential management tool for banks, and has secured BAI’s place as the market leader in benchmark research.
BAI Deposit Pulse
12/2010
BAI Deposit Pulse is the leading performance measurement tool that presents product-level detail and balance mix changes in the country’s consumer banking market. Assess on a weekly basis, whether you are “lagging or leading” the market, and by how much, with report data that tracks your organization’s performance against the competition.
BAI Retirement Study
09/2009
BAI Research and Mercatus explored the influential retirement market in the 2007 ground-breaking study, Competing in the Retirement-Dominated Future, and revealed startling risks and opportunities for banks. The national study dictates that banks require a well-defined strategy, not only to capture these crucial retirement assets, but to retain and grow traditional transaction, credit and investment share
BAI/Hitachi Study of Consumer Payment Preferences
10/2009
This is the definitive guide to how consumers pay in different venues, why, and how their payment habits are likely to evolve going forward. This syndicated consumer research study will analyze the continuing shift from paper to electronic payments. With a sound fact base of primary data, the 2010 Study will provide insights to enable organizations throughout the payments system to create more effective and targeted marketing and operational strategies.
FDIC Deposit Insurance Fund Survey
Published 03/2009
The research was conducted from March 9 to March 22, 2009. Respondents represented a range of banks by size and location, as well as a variety of titles ranging from CEO to Senior Product Manager.
BAI & Finacle Research Series: Navigating in Turbulent Times – Competing for Deposits and Relationships
Published 10/2009
Sponsored by NewGround, this whitepaper provide key Insights from a study on consumer attitudes towards banks and related financial institutions.
Market View Research Series
Published 10/2009
Study on Fee Income & Deposit Generation in the Evolving Retail Banking Environment.
BAI & Finacle Research Series: Navigating in Turbulent Times: Focus on Innovation
Published 11/2009
Competing for Deposits and Relationships, sponsored by NewGround. BAI and Finacle are pleased to present this white paper based on findings from a national survey of 116 retail banking executives. The respondents represent over 100 different financial institutions from across the United States. In addition to the survey data, a series of in-depth discussions were held with a select group of industry thought leaders to gain a deeper understanding of key issues.
BAI & Finacle Research Series: Navigating in Turbulent Times: Focus on the Branch Experience
Published 11/2009
Competing for Deposits and Relationships, sponsored by NewGround. Navigating in Turbulent Times is one in a series of ongoing research programs to assess shifts in consumer preferences and behaviors, as well as the priorities and key initiatives of financial institutions' executives. This white paper provides vital insights and actionable strategies as banks and credit unions navigate through one of the most volatile economic times in the nation's history.
BAI & Infosys Research Series: Navigating in Turbulent Times: The Growing Divide Between Consumers And The Banks
Published 04/2010
Competing for Deposits and Relationships, sponsored by NewGround. This latest research shows that consumers and the industry have very different views of the retail banking world, as shown by the BAI Indices of Bank Consumer Sentiment (IBCS) and Bank Industry Sentiment (IBIS).
BAI & Infosys Research Series: Navigating in Turbulent Times: Focus on the Customer Journey
Published 06/2010
Competing for Deposits and Relationships, sponsored by NewGround. This analysis provides detailed insights on the retail banking industry from both the demand (consumers) and supply (bank executives) perspectives. Conducted every six months, the research offers a snapshot of the retail banking and financial services landscape, including updates on how the marketplace is shifting and the dynamics driving those changes.
The New Voice of the CIO
Published 07/2010
Dave Zimmerman, Global Banking Solutions Executive, IBM
World Retail Banking Report 2011
Published 05/01/2011
Now in its 8th year, the World Retail Banking Report 2011 from Capgemini, UniCredit, and Efma offers insights into how leading institutions are providing a more targeted customer experience against the backdrop of evolving retail banking branches and the current mix of channel options and strategies. With a new annual “Customer Experience Index”, this report examines which factors are most important for driving a positive customer experience, and how banks stack up against making that experience a reality.

The report offers insight into the future role of the branch by analyzing the impacts of the most relevant branch and channel trends and by highlighting leading best practices and the value they deliver. Based on a “voice of the customer” survey from over 14,000 customers, in-depth discussions with bank executives and case studies, the World Retail Banking Report 2011 draws its insights from 25 countries across Asia-Pacific, Europe, North and Latin America.

For more information, contact us at banking@capgemini.com or visit www.capgmemini.com/banking.

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