Nominations Now Being Accepted for the 2013 BAI – Finacle Global Banking Innovation Awards
BAI-Finacle Global Banking Innovation Awards 2012 Winners announced
On October 9, 2012 at BAI Retail Delivery in Washington D.C., BAI and Infosys bestowed the most innovative banks in the world with the prestigious 2012 BAI – Finacle Global Banking Innovation Awards. Now in its second year, the global awards program recognizes and supports innovation in the retail banking industry. The winning financial institutions were chosen among more than 150 entries from over 30 countries for breakthrough innovations that positively impact banks and their customers. The award winners were selected by the Innovation Circle Judging Panel, an objective, third-party board. This distinguished international group is composed of prominent industry thought-leaders, academics and retail banking professionals.
We are proud to announce the winners shown below:
Most Innovative Bank of the Year
First National Bank, a Division of FirstRand Limited - South Africa
First National Bank was named as winner of this prestigious overall award to honor its culture of innovation and advancement of retail banking. As part of their innovative culture, the bank holds an internal competition, called “Innovators,” that formally encourages and supports the process of innovation and related competencies. Business units within FNB are empowered to innovate through leadership buy-in and advocacy. Read more
Product and Service Innovation
OCBC Bank - Singapore
OCBC Bank was awarded this honor because of FRANK - a radical approach to addressing Generation Y’s different style of connecting and engaging with financial institutions. FRANK branches - or “stores” - are designed to specifically serve this group of young people aged 18 to 28, through being conveniently and strategically located in campuses and malls, the use of understandable language on signage and documentation, and through a casual atmosphere where popular music is played, and where interactive touch screens allow customers to shop and apply for their personalized FRANK debit or credit card. Overall, FRANK allows OCBC Bank to develop lifetime, personalized relationships with these consumers by meeting their needs early on. Read more
Channel Innovation
DenizBank – Turkey
DenizBank introduced the ‘Globally First Ever’ Banking Platform on Facebook. With full online banking functionality, the platform enables Facebook users to check their bank account, see a total picture of assets and liabilities, send money to anyone, anytime, purchase/enroll in consumer loans and credit cards, and invite Facebook friends to use the platform, among other capabilities. Read more
Disruptive Innovation in Banking
Alior Bank - Poland
Alior Bank developed Alior Sync - a progressive, virtual bank that offers full-service banking via a virtual platform with a contemporary means of communication for its target segment, customers between the ages of 20 to 35. The innovative model of operations eases the facilitation of processes involved in offerings and sales of products and services, such as a fully online credit process – a first in Poland. Read more

(from left to right) Patrick Desmarès, President and CEO, EFMA (European Financial Management
Association), Debbie Bianucci, President and CEO, BAI, Sanat Rao, Vice President & Global Head,
Client Services - Finacle, Infosys Limited, Krzysztof Czuba, DeputyCEO, Alior Bank, Murat Erdag,
Senior Vice President- Digital Generation Banking, Denizbank, Cassandra Reddy, Product Manager
of eWallet, First National Bank, Paul Steenkamp, Head- FNB Innovators, First National Bank,
Dr. Jan Hendrick Kraus, General Manager, Group Strategy, Emirates NBD, Aixa Manelli, CIO,
Banco Itaú Argentina, and Sandeep Deobhakta, Head, Personal Business Banking, Africa, Standard
Bank