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Small Business Banking:
On Target For Growth?
This Executive Report is designed to help financial institutions serve small businesses more effectively and be ready when robust growth returns to this customer segment. View More
Connecting you to opportunities and key decision makers.
Insights for the Financial Services Industry
Winning Small Business Customers - Branch Centric Approach
BAI recently completed a study of small businesses and their financial needs and activities, sponsored by ARGO. The research and actionable insights presented in this report will help bank executives identify opportunities for building new small business relationships while preserving and expanding existing ones.
The New Dynamics of Consumer Banking Relationships: Segment-Driven Perspectives
This in-depth consumer study, sponsored by SAS, sought to answer the central question: How can financial institutions grow profitable customer relationships? The findings and supplemental commentary presented here provide bank executives with insights into how to better expand core deposit relationships, perspectives on consumer segments and strategies to address them, and insights into how consumers interact and engage with their banks.
The New Banking Consumer: 5 Core Segments and How to Reach Them
Sponsored by Cognizant, this research is designed to guide bank executives on ways in which they can capitalize on emerging trends and evolving demographic segments in order to capture market/wallet share and drive revenue growth. The study centered on three key factors, which include consumer needs for products and services from financial institutions, perspectives on consumer segments and strategies to capture wallet share, and how consumers interact and engage with their primary financial institution.
The Next Wave of Checking Redesign
Checking account redesign can boost profitability if the account designers carefully match features with their targeted customer segments.
From BAI Banking Strategies Daily
The Consumer Financial Protection Bureau announced Wednesday it is launching a Spanish language Web site that lets users access information and submit complaints from their mobile phones.
Google is integrating Gmail with Google Wallet so that users can send payments as a mail attachment, even if the recipient doesn't have a Gmail address.
Wells Fargo must pay customers $203 million for manipulating debit card transactions to boost overdraft fees, a federal judge in San Francisco ruled, reinstating a 2010 damage award.
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