SEPTEMBER 28, 2005    VOL. 1 / NO. 2

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RANDOM NOTES

The "scramble" to provide corporate clients distributed capture solutions will result in early adopting institutions' "consolidation of billions and billions of dollars in assets," predicted Dave Youngerman, president of Panini North America, in conversation at BAI's office in mid-September. Mergers and acquisitions are an obvious way that assets transfer in the banking industry, but Youngerman says a "massive" off-the-balance sheet shift is underway as large corporate customers are demonstrating a willingness to move their business and consolidate accounts to take advantage of the efficiencies offered by corporate capture

. US Bank expects the economy to grown about 3.8% in 2006 or roughly 1/2 percentage point stronger than in its pre-Katrina baseline as a result of Katrina-related rebuilding. "

.the bottom line appears to be that the economic effects, while devastating in the affected regions, and significant enough to slow U.S. GDP growth in the third quarter, will quickly turn positive for the national economy as recovery and rebuilding efforts ramp up," says US Bank.

.U.S. financial services firms operating overseas need to look and feel more "local," says the Allyson Stewart-Allen/GMI annual Brand Barometer survey, which notes that top "megabrands" like Citigroup and American Express poll poorly with global consumers. The third-quarter 2005 report on the "turbulence" of 20 financial brands can be downloaded off the www.brandbarometer.com site.

. One-third of lenders nationwide expect sales for the Big Three automakers and their North American suppliers to be weak over the next six months, and nine out of 10 would feel concern about making a loan to a supplier of GM, Daimler-Chrysler or Ford, says Phoenix Management's "Lending Climate in America" survey (www.phoenixmanagement.com).

In the war for talent, experts say, performing well in this kind of survey can help attract candidates. »more

More Articles in This Issue

» HOW NOT TO KEEP THE CUSTOMER WAITING
Customers at a few banks in the U.S. and U.K. are now being watched in ways they may have never imagined. »more


» 5 BUSINESS CONTINUITY
LESSONS AS TAUGHT BY KATRINA

Sudden disaster strikes your bank and you lose all electricity, communications and contact with your own employees. What steps do you take to assure that business can continue?
»more

» 'TOP BANKING EMPLOYERS' GUIDE TURNS COMPANIES INSIDE OUT
SunTrust Bank is known for its "gobs of girls" and "happy, shiny people" and Citigroup employees have "super superiors" but "live in a box." Such are among the insider reports in the just-published Vault Guide to the Top 50 Banking Employers, 2006 Edition.
»more

» HELLO? HELLO? IS ANYONE THERE?
The e-mail runaround: Two recently released reports say that's what many customers encounter when they send their bank an e-mail. All too often, according to research by the Ipswich, Mass.
»more


Archive

» SEPTEMBER 14   VOL.1 | NO.1
    » RETHINKING BRANCH TRAFFIC
    » PUT THAT WELCOME MAT OUT EARLY
    » THE LATEST IN NEW ACCOUNT OPENING SOLUTIONS
    » PROCESS GAPS DEEP-SIX DEBIT CARD DEPLOYMENTS
    » RANDOM NOTES



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