BAI Online | Banking Strategies Retail Delivery Insights

APRIL 09, 2008 VOL. 3 / NO. 15
in this issue	Mobile Banking: Sooner Rather than Later Although big questions still remain regarding vendors and platform approach, banks need to consider mounting a mobile banking service sooner rather than later to stay competitive, according to Greg Schratwieser, president and CEO of Fairfax, Va.-based ICI Consulting. »more

You want to be trotting along with the tech curve as opposed to behind it. »more

TO WIN MASS AFFLUENT, CHANGE BANK CULTURE
What will it take for banks to establish stronger ties with mass affluent customers? “A change of culture” would help a lot, according to William H. McCracken, CEO of Atlanta-based Synergistics Research Corp. »more

MOBILE BANKING: THIS TIME FOR REAL?
Banking by cell phone failed to catch on earlier in the decade but this time may be different, according to roundtable participants interviewed in the latest issue of BAI’s Banking Strategies. The technology is better, for one thing, and cell phone adoption vastly expanded. Still a question mark: the business case for banks. »more

RANDOM NOTES
… call it irony, call it paradox, but evidence is building that banks are building more branches at a time when customer usage of the branch has peaked and will soon begin to decline. »more

ARCHIVES
Catch up on past BAI's Banking Strategies Retail Delivery Insights articles in our archives.
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