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Branch And Remote Deposit Capture: At Cross Purposes?
New bank branches have proliferated in recent years, but so have installations of remote deposit capture (RDC) technology, which weans customers from branches. Is the industry at cross purposes here?”
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Reporting to you live from
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Most banks rushed into remote deposit with no clear coordinated plan. »more


PAYMENTS CONVERGENCE: THE CUSTOMER PERSPECTIVE
Banks may not be as ready as they think for payments convergence if they fail to take into account the customer’s perspective and realign how they conduct business, said Michael Reagan, senior vice president and managing director of global payments consulting for Atlanta-based CheckFree Corp., a division of Fiserv Inc.  »more


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