Donna Turner, Senior Vice President, Global Fraud Policy Executive, Bank of America

Much industry fraud prevention focus has moved towards electronic payments. But at slightly more than $1billion in losses per year, check fraud continues to be a major loss category and will be for the foreseeable future. Changes in checks and check processing have created new fraud risks and have also created new fraud prevention opportunities. This session will update both experienced check fraud managers as well as newcomers on today’s check fraud issues and opportunities. The following areas will be covered:

• How senior management is incorporating Day 2 fraud detection into its plans for Day 0-1, real-time payment processing in the future
• What existing and planned technologies are being viewed as part of the check fraud reduction program
• How check fraud has adopted and resisted change since the industry’s evolution to an image processing and electronic payments environment
• How image-based technologies and improved analytics can be used to reduce false positives and find frauds that are getting past today’s systems