The following BAI Payments Connect executive session is open to registrants from financial institutions only who are at a management level of Senior Vice President or above from institutions with an asset size of $10 billion or above.
To confirm your attendance please RSVP here or contact BAI Customer Support Services at by calling 1-888-284-4076 or 1-312-683-2464
Winning in a Consumer Driven Payments Environment
The way that consumers choose to pay for purchases, both online and at the point of sale, is rapidly changing. Channels are evolving, methods of payment are being used in new and different ways, and the access to an "account" is becoming more virtual. In this highly interactive executive forum, you’ll have an opportunity to participate in discussions, with a group of true peers, around the customer demands that are shaping the future of payments, the impact they are having on payments strategies for retail banks and exchange ideas about what it will take to win in today’s environment.
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| Tuesday, March 12 | 10:45 AM - 10:55 AM | Welcome and Introduction by Bill Hippensteel, Managing Director, BAI
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| 10:55 AM - 11:20 AM | Session # 1: Payments Perspective: A View to Winning in the Marketplace
Gloria Colgan, Managing Director, Market Platform Dynamics
There are more options than ever to enable consumers to use the same method of payment online, offline, by phone, tablet, or laptop – creating virtually ubiquitous access without having to present a piece of plastic. At the same time, these new channels rely on the infrastructure that delivers "good old plastic" payments – the banks. So where can banks play and win? Mobile and other channels are exciting, but what are the implications and how can banks fully leverage their potential in this rapidly changing environment? In this first session, you’ll get an overview of key trends, success stories and lessons to be learned as your organization looks to gain a foothold within this new payments arena.
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| | 11:20 AM - 12:05 PM | Session #2: Peer Discussion - Turning Challenges to Opportunities
In a payments ecosystem that is being driven by consumers, there are some ongoing, recurring themes or issues that retail bankers need to address to secure marketshare in this competitive environment. In small and large group discussions, you’ll exchange ideas and find solutions to these challenges that include engaging the customer with the right value proposition; data sharing and the possibilities that could be opened through sharing data between entities within the payments ecosystem and security, how can we keep up against the constant threats and is there a way to use it to our advantage against new entrants?
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| | 12:05 PM - 12:35 PM | Lunch
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| | 12:35 PM - 1:25 PM | Session #3 - Open Forum – Group Peer Discussion
In this session, attendees will set the agenda in an open facilitated dialogue with their peers. In addition to topics that will be submitted by attendees prior to the event, executives will also be asked to share a key learning or best practice from their organization that has impacted their payments strategy.
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| | 1:20 PM - 1:30 PM | Summary and Wrap Up
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Antitrust Compliance Statement
It is the policy of Bank Administration Institute and the BAI Center to conduct all of their activities in full compliance with federal and state antitrust laws. Throughout this meeting, attendees should refrain from discussing, agreeing, or exchanging information regarding any competitively sensitive information with any other participant such as fees charged, costs incurred, market shares or margins.