General Sessions

  1. Flexible Payments Strategy for an Era of Uncertainty

    Monday, March 12
    8:30 AM - 9:30 AM

    David Godsman

    David Godsman, Online and Mobile Solutions Executive, Bank of America
    New government regulations during the last two years – combined with increased competition and rapidly changing technology – are rippling through the payments system. Financial institutions are focused on becoming the preferred destination when consumers think about their financial needs. The winners in this race will offer clear, consistent, simple payments experiences, a range of choices and control over how they buy, pay, manage and save – and won't be afraid to partner with competitors and companies in completely different businesses. This presentation will focus on the future of conventional payment vehicles (e.g., checks and debit), emerging technologies and new payment capabilities that will enable financial institutions to differentiate themselves from both traditional and non-traditional competitors; grow market share; and demonstrate to customers that they are prepared to engage with them where, when and how they want.

  2. 'Hardening' Payment Systems for the Next Generation

    Tuesday, March 13
    8:30 AM - 9:30 AM

    John Carlson

    John Carlson, Executive Vice President, BITS
    As technologies such as mobile computing, social networking and cloud computing continue to evolve and they are used more extensively by financial institutions and their customers, challenges with security and fraud grow, too.  In this plenary session, John Carlson, the new executive vice president for fraud prevention and cybersecurity at BITS, will discuss efforts to address the changing security and fraud environment, including collaborative efforts to improve identity proofing. Carlson, former director of bank technology at the OCC, also will discuss compliance with regulatory requirements in security and fraud prevention. BITS is the technology policy division of The Financial Services Roundtable, which represents 100 of the largest U.S. financial services companies.

    John Carlson returns to BITS from Morgan Stanley, where as managing director, he focused on supplier risk management, new product approval, environmental risk and standardization of board-approved policies. He is a member of the Financial Services Sector Coordinating Council for Critical Infrastructure Protection and Homeland Security (FSSCC) Executive Committee and co-chair of the FSSCC Policy Committee and past chairman of the FSSCC Research and Development Committee. Prior to Morgan Stanley, Carlson was senior vice president at BITS, managing regulatory, security, vendor management, and crisis management initiatives from 2002 until 2010. During his tenure, he created and led BITS’ regulation program and was instrumental in collaborating with the U.S. Department of the Treasury and the Department of Homeland Security to strengthen business resilience for the sector. He fostered collaborations with major software companies, the telecommunications industry and government agencies on cyber security, resiliency and supply chain issues. 

    Prior to 2002, Carlson served in a variety of roles at the Office of the Comptroller of the Currency, including director of bank technology. He also worked at the U.S. Office of Management and Budget, Federal Reserve Bank of Boston and United Nations Center for Human Settlements.

  3. The Future of DDA Revenue and Relationships in a Payments Network World

    Wednesday, March 14
    8:30 AM - 9:30 AM

    Todd Decker, Senior Vice President, Deposit Product Management, Regions Bank
    Jeffery L. Kline, President & CEO, MEMBERS Development Company
    David C. Mills, Ph.D., Chief, Payment System Studies Section, Reserve Bank Operations and Payment Systems, Board of Governors of the Federal Reserve System
    Joseph Salesky, Founder & Chief Strategy Officer, FreeMonee Network 

    Moderator: Bob Giltner, Chief DDA Strategist, Velocity Solutions

    Other panelists to be announced

    Consumer online and electronic payments well exceed check payments today, according to research by the Federal Reserve Bank of Boston. With the number of mobile devices with online connectivity predicted to double during the next three years to nearly twice the number of PCs, payments and related information and management are changing. Networked, online payment strategies and services, in which multiple entities link and adopt technology together, are moving banking from a “place” to an online “context or experience.” 

    Competitive players are integrating transaction account data, online data filing, storage and management, social media, billers, behavioral game theory, risk analytics and monitoring. These new initiatives will increasingly threaten to take volume and revenue from those clinging to traditional single entity strategies. For example, Pinpoint, Manilla, Offermatic and Movenbank are companies either capturing transaction account data through aggregation or providing accounts with linking to additional information such as geography, billers and bill payment, social media, purchase behavior analysis and merchant offers through networks.

    In this new payments network model, what are the changing role, revenue and relationship functions of the DDA transaction account?