Building a Customer Centric Payments Strategy

BAI Payments Connect 2013 took attendees inside the mind of the consumer with provocative research, insights and perspectives. Conference sessions, panels and peer group discussions offered strategies to strengthen customer relationships that preserve and grow revenue streams.

2013 Summits

Focus on Key Industry Issues

In-depth, distinct summits focused on three key areas of the industry – Consumer Payments InsightsThe Future of Payments Fraud and CheckImage – drew senior payments executives from the top 100 banks to Phoenix. Summit sessions focused on the consumer’s role in the changing payments landscape and explored new approaches to sharpen and develop cohesive payments strategies to maintain and expand revenue streams, whether it’s cultivating customer relationships, payment channel growth or fighting new forms of fraud.


Consumer Payments Insights Summit — Attendees heightened their understanding of the consumer’s role in how payments are changing and evolving over time. This high-energy summit offered opportunities for direct interaction with consumers, along with plenty of consumer research and perspectives on today’s most critical issues.


The Future of Payments Fraud Summit — Fraud managers face the challenge of waging battle on two fronts – new, sophisticated data breaches and other cyber assaults as well as the conventional threats of insider theft; attendees examined the latest trends, new tools to deter fraudsters, and ways to protect their customers and institution from traditional and emerging fraud risks.


CheckImage Summit — Attendees focused on what macro operation issues they needed to be aware of and gained insights into the perspectives of operations managers in other areas of payments.

Payments Innovation Track

BAI Payments Connect put the spotlight on some of the most innovative payments solutions providers who presented their new payments business ideas, innovations and technology solutions, in rapid-fire 8-minute presentation demos.

Conference attendees voted for their favorite/most innovative presentation and FIS was the winner of the Payments Innovation Track People's Choice Award.

2013 Expo

Game-Changing Innovation

Payments practitioners are at the center of change as they face crucial industry-wide challenges while adapting to the current regulatory environment. The BAI Payments Connect Expo will feature leading solutions providers from throughout the industry in an interactive setting with solutions that tackle these issues. From assessing the effects of social media on your business plans to implementing the Dodd-Frank Act and the Durbin Amendment, experience advanced technologies to solve your payments challenges.

2014 Venue

The Mirage

The Mirage-Las Vegas

The Mirage
3400 S Las Vegas Blvd, Las Vegas, NV 89109