Where do I go to attend the show?
Since this is a virtual event, the only place you need to go is in front of your computer! We
will be sending you updates and a "Success Kit" to walk you through all our best practices
to ensure that your online experience in our tradeshow is the best it can possibly be.
Be sure to bookmark this site, too! You'll be able to enter from these pages on the day of the event.
What happens if I miss the live online expo? Is there any way to still access the show?
If you should happen to miss the show, you will be able to access the platform and its recorded content
on demand. For any registrants unable to attend, we will be sending a follow up email after the show
inviting you to view the archived show at your leisure for 90 days after the event. All access
information will be sent to you via email and all you will need to do is link to the tradeshow through
the email.
You will also be able to go to BAI Payments LIVE and we will post a link for
the tradeshow there for your convenience. You will only need to use your same username and password
that you used to register initially for the event.
What are the minimum requirements from my computer that I will need to participate?
To interact with the online show requires a Windows PC with Internet Explorer 6.0 minimum or
Firefox 1.5 or higher. Mac with Firefox 1.5 or higher is also supported. Macromedia Flash Player 8
or higher is required.
Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall show
and is required for all presentations. Pop-up blockers must also be disabled and cookies and Javascript should be enabled.
On entering the show, a system check is run which will identify computer requirements that need to be
addressed to interact with the online show. It is recommended to view the show with the display
resolution of 1024 x 768. Click here to see if your computer is compatible.
Will I still be able to participate if my company has a corporate firewall in place?
In most cases firewalls will not pose any problem. You should be able to participate in the entire
event even if your company has a firewall in place. There is a port checker in the system check.
This will allow you to see any potential issues. To run the system check, click here.
I did not receive an email with my login information to enter the show. What should I do?
To receive your login and password information, please click here. Your username will be the email address you registered with.
Also, to ensure receipt of future emails pertaining to the online show, please add the following email address
to your list of safe senders: BAIPaymentsLive@theonlinexpo.com. Click here for instructions on adding safe senders.
How can I get my company or myself involved in either speaking on an event panel or to sponsor this online expo?
If you are interested in finding out more on this event or future events, please contact the appropriate person below: