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BAI Retail Delivery Conference & Expo
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General Session Speakers

Tuesday, November 18, 2008

Leadership – Taking Charge

General Colin L. Powell
USA (Ret.), Secretary of State 2001 - 2005

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Colin Powell

Drawing on examples garnered from experience as both a leader on the world stage and as eyewitness to leadership in action, General Powell will outline what it takes to be a leader, providing strategies for "taking charge" during times of great change and great crises. General Powell demonstrates how to remain focused, take responsibility and work towards improving processes, organizations and people.

2008 Presidential Election: Behind the Headlines

George Stephanopoulos
George Stephanopoulos
ABC News' Chief Washington Correspondent and Anchor, ABC's
This Week

Kay Katty
Katty Kay
Washington Correspondent, BBC World News America

Tucker Carlson
Tucker Carlson
Senior Campaign Correspondent, MSNBC

With the Presidential election still fresh in our minds, what does the change in guard at the White House mean for the U.S. and the global economy, foreign policy, and its impact on financial services. Veteran analysts, George Stephanopoulos, Tucker Carlson, and Katty Kay, will have insights into what they believe will be the critical takeaways from this event.

The Ultimate Turn Around

Anne M. Mulcahy
Chairman and Chief Executive Officer, Xerox Corporation

Anne Mulcahy

Today, financial services executives struggle with the challenge of growing revenue and remaining profitable in an environment that lacks confidence as a result of the credit crisis, as well as global and non-bank competition. No one knows this challenge better … or how to successfully overcome it… than Anne Mulcahy, Chairman and Chief Executive Officer, Xerox Corporation. Be inspired and gain insights as she takes us on the journey through the transformation of this global organization into a company that delivers solid, consistent revenue growth in a competitive, commoditized marketplace.

Wednesday, November 19, 2008

John A. Allison, IV
Chairman and Chief Executive Officer, BB&T Corporation

John A. Allison

Being the 14th largest financial services company in the U.S. is not what gives BB&T Corporation its competitive edge. Rather, under the helm of John Allison, this organization's unique philosophy and operating structure has enabled it to grow steadily, be profitable consistently and exhibit high productivity, with low turnover…despite the turbulent times. Hear insights from this industry leader on his belief that constancy or purpose and clarity of values are the foundation of long term success.

Innovation Works


Geldof
Arkadi Kuhlmann,
Chairman, President and Chief Executive Officer, ING Direct USA

William Taylor
William C. Taylor
,
Co-founder and Founding Editor, Fast Company and Co-author, Mavericks at Work

Return on Innovation – not a concept but a reality when you look at the success of ING Direct. In a few short years, it has become the largest Internet-based bank in the U.S. and has earned a ranking on the list of top thirty U.S. banks overall.  Its profitability and performance is driven by the unique and maverick strategies of its leader Arkadi Kuhlmann.  Mr. Kuhlmann will be joined by William (Bill) Taylor, co-author, Mavericks at Work and entrepreneur, who has shaped the global conversation about the best ways to compete, innovate, and succeed. Together they will explore business and management strategies that can build a successful business for the 21st century.

Thursday, November 20, 2008

Risk Management-Groundhog Day or Something More?


William L Chenevich
William L. Chenevich
Vice Chairman, Technology & Operations, U.S. Bancorp

Richard E. Thomburgh
Richard E. Thomburgh
Vice Chairman, Corsair Capital LLC

James C. Hale
Moderator: James C. Hale
Founding Partner, FTVentures

With the credit crisis as a backdrop, anticipation of greater regulatory intervention as well as increased oversight from shareholders and the markets, banking organizations need to redefine operations and risk management for your organization…or do you? Is this really a new challenge or just the continuing business cycle? With over 100 years of risk management experience combined, hear perspectives from the c-suite on this and other issues impacting financial services today.

Don Tapscott
Thought leader on the strategic value and impact of IT and author, Wikinomics

Don Tapscott

Blogs, U-Tube, FaceBook, LinkedIn, social networking…all are hailed as opportunities to acquire customers or generate new revenue. But, in reality what does it mean and how can this new technology be successfully leveraged to benefit your organization? Join Don Tapscott, author, Grown Up Digital, Wikinomics, as he explores the effect of blogs, Wikis, and chat rooms, and how they can positively impact your business strategy.

Scott Thompson
President, PayPal

Scott Thompson

From a small, Internet company in 2000, PayPal has grown and evolved to become one of the most innovative organizations in financial services today. Its ability to anticipate the changing needs of consumers, address that need and provide a unique customer experience, has led to its success. Hear what's next on the horizon for the payments giant, including new capabilities PayPal is working on and the new opportunities it sees for the future.

Authenticity & Banking

Joseph Pine II
B. Joseph Pine II
Co-Author, Authenticity:
What Consumers Really Want

Conny Dorrestijn
Conny Dorrestijn
Partner, Shiraz Partners

Authenticity is becoming the new consumer sensibility - the primary buying criterion by which people choose who to buy from and what to buy. Hear why this is so and how your organization can appeal specifically to authenticity to give you a competitive edge. In addition, hear industry research that explores this theme further by examining the desires of over 1,500 banking clients and take away key findings that you can adapt and implement at your organization.

 

BAI reserves the right to change speakers or reschedule/cancel sessions when necessary.

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