BAI Retail Delivery Conference & Expo: November 4, 2009 - November 6, 2009

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BAI Innovation Moments.

Part of what sets BAI Retail Delivery apart from other retail financial services events is the focus on the bold ideas and innovative solutions that help drive profitability for financial institutions.

This year over 40 exhibiting organizations submitted their forward-thinking products, technologies and business approaches for consideration as a BAI Innovation Moment. BAI would like to thank these organizations, and we encourage you to learn more about each of them by visiting the BAI Virtual Expo.

Addmaster	iDashboards	Open Solutions, Inc.
BankServe	Image Products, Inc.	Passageways, LLC
Benchmark Technology Group	inLighten, Inc.	Personix (Division of Fiserv)
BSG Financial	Integrated Bank Technology	Raptor International
CashEdge, Inc.	J&B Software, Inc.	SecureWorks, Inc.
CheckFree Corporation	L9.com	Source Technologies, LLC
ClairMail, Inc.	Level 5, LLC	SRM Technologies, Inc.
Deluxe Corporation	MAGNESA LLC	Sydel Corporation
DST Output	MagTek, Inc.	uGenius
Electronic Merchant Systems	mFoundry	VALID Systems
Fiserv, Inc.	MediaNet Innovations	WAUSAU
Firethorn, LLC	Microsoft Corporation	Xsell
Galaxy	Mortgagebot, LLC
IBM	Online Insight, Inc.

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Published: Friday, November 09, 2007

A BAI Innovation Moment: Online Insight, Inc. ? Identifying Customer Needs with eMpower Suite

Run Time: 6 min 37 sec
File Size: 6.0 MB

The banking industry?s heavy emphasis on leveraging new sales tools that maximize customer interaction, focused attention on Online Insight?s eMpower Suite, software designed to work with sales staff to better identify customer needs and concerns. Dr. Bradley Fordham, Executive Vice President and Chief Technology Officer discusses how banks have integrated eMpower Suite into their frontline sales process. Hosted by Michael Beird, BAI's Managing Director for Retail Financial Services, this podcast is part of the Innovation Moments series on new technologies and processes having implications for financial services in the months and years ahead.

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Published: Friday, November 09, 2007

A BAI Innovation Moment: XSell ? Multi-channel Sales Platform

Run Time: 10 min 46 sec
File Size: 9.8 MB

Cross selling to customers, particularly across multiple points of contact, remains a significant challenge for many institutions and solutions provided by XSell. Rob Lee, XSell?s Chief Executive Officer, describes what challenges and opportunities XSell encountered in implementing this software and he shares his views on what the future holds for this innovative company. Hosted by Michael Beird, BAI's Managing Director for Retail Financial Services, this podcast is part of the Innovation Moments series on new technologies and processes having implications for financial services in the months and years ahead.

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Published: Friday, November 09, 2007

A BAI Innovation Moment: Microsoft - Enhanced Web Presentation Through Silverlight

Run Time: 9 min 05 sec
File Size: 8.3 MB

The challenges associated with integrating varied tools and applications to create an online experience usually results in something less than optimal for the end user, representing an opportunity for Microsoft?s Silverlight technology. Marley Gray, Industry Technology Strategist for Microsoft?s Banking Unit, describes how Silverlight combines varied platforms into a next generation experience and discusses his views on what this means for banks and their customers. Hosted by Michael Beird, BAI's Managing Director for Retail Financial Services, this podcast is part of the Innovation Moments series on new technologies and processes having implications for financial services in the months and years ahead.

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Published: Friday, November 09, 2007

A BAI Innovation Moment: Cash Edge Inc. ? Controlling Losses with Risk Monitoring

Run Time: 8 min 48 sec
File Size: 8 MB

Online banking and transactions represent the latest opportunities for fraud, exposing not only customers, but banks as well to new and potentially significant levels of losses. CashEdge?s Risk Monitoring software evaluates transaction risk by detecting online fraud early, without disrupting the flow of legitimate activities. Amir Sunderji, Vice President, Risk Management & Payment Operations discusses how Cash Edge worked with banks to develop this software and what challenges bank face in controlling online risk. Hosted by Michael Beird, BAI's Managing Director for Retail Financial Services, this podcast is part of the Innovation Moments series on new technologies and processes having implications for financial services in the months and years ahead.

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