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Sales Tips for Better Relationship Banking
Tips for improving relationships with commercial clients include listening more than talking and treating every interaction as important.

From BAI Banking Strategies Daily

Under a 10-year agreement, Citigroup will issue most of its global consumer credit and debit cards on MasterCard's network, though it will continue to issue co-brand and commercial cards on other networks.
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Many big banks that undergo the Federal Reserve's stress tests have said the tests do not sufficiently account for a variety of business models.
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The $91.8 billion-asset KeyCorp has appointed Mark Danahy, former managing director of Citigroup's U.S. mortgage operation, to serve as president of its mortgage operations.
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