BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.


Personalizing the Customer Experience

Learn from industry peers, understand best practices and see how technology can enhance your personalization strategy in BAI’s complimentary series of on-demand content.

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Big stakes in small-business banking

Learn how your financial institution can offer services to match SMBs’ newly upgraded digital capabilities and win relationship primacy for years to come.

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BAI Banking Outlook: Digital Acceleration in Banking

Recent BAI Banking Outlook research found that digital acceleration in banking is having a broad impact beyond just digital channels. Financial services leaders will need to continue making significant digital enhancements in all channels to stay ahead.

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BAI Banking Outlook: Ten Questions About the Impact of Digital Acceleration on Banking

Digital banking is expanding rapidly, and the pandemic has only quickened that growth. We surveyed 600 bank and credit union consumers, and more than 200 financial services leaders, to determine the impact of digital acceleration on financial services organizations.

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Vendor Diversification

Jason Blair, Executive Managing Director at R&T Deposit Solutions, warns of the risks of working with a single vendor.

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Three proven strategies for succeeding with people analytics

November 17, 2021

Join us for this complimentary BAI webinar to hear three strategies to successfully build a people analytics function that will shape the strategy of your business. You will also gain insights on how to invest in both the process and technology required to start and scale a world-class people analytics function.

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Roadmaps for transforming the banking experience

November 10, 2021

Join us for this complimentary BAI webinar to get a first look into Aite-Novarica’s recent research report, “Transforming the Banking Experience through Digital Growth.” You will gain insights on the roadmaps for quick time to value through integrated risk management and proper AI frameworks.

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Transform institutional onboarding: Connect people, process and data

November 3, 2021

Join us for this complimentary BAI webinar to learn how you can dramatically accelerate time to revenue and nurture customer relationships by simplifying, automating, and personalizing the customer lifecycle management experience.

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Addressing the talent gap: Empowering bankers with intelligent insights

October 27, 2021

Join us for this complimentary BAI webinar to explore democratizing data to create a robust data culture.

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Phone scams on the rise: How a pandemic played into the hands of fraudsters

October 20, 2021

Join us for this complimentary BAI webinar to get a better understanding about the rise and impact of phone scams.

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Optimized branch staffing: Responding to volatile customer demand

October 13, 2021

Join us for this complimentary BAI webinar to learn how a modern, accurate, and fit for purpose workforce management solution with staffing scenarios and robust scheduling can help you plan for and execute on the strategy that is right for your branch network.

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Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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