BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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BAI Global Innovation Awards

Just two weeks left to submit! Share your innovation story. Earn global recognition. BAI Global Innovation Awards. We want to hear from you! Share your financial services innovation story by submitting a nomination today!

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Technology is pushing lending in new directions

This month’s BAI Executive Report outlines ways technology can help financial services providers reach the right customers with the right credit products and compete more effectively against nonbank players.



Making Digital Transformation in Lending a Reality

End-to-end digital transformation of your lending strategy will benefit both your financial services organization and your customers, giving you the power to reach new markets, develop new lending products and improve the customer experience.

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Digital Marketing Trends

BAI talks with Robert Ropars about how financial services marketers can navigate an increasingly challenging landscape.

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BAI Banking Outlook: Protecting Against Fraud

BAI surveyed financial services organizations of all sizes and consumers from all generations. Those surveys reveal that fraud continues to be a significant digital banking concern for all age groups.


New frontiers in partnering with Fintechs for financial institutions

September 8, 2022

Join us for this complimentary BAI webinar to gain insights and tools for successful partnering with Fintechs.

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Building customer relationships through appointment scheduling

August 30, 2022

Join BAI’s Holly Hughes and JRNI’s Nick Barnes for a discussion on how a seamless, personalized appointment scheduling experience can be the initial impression that leads to customer loyalty.

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Importance of Policies as part of a Compliance Management Program

August 25, 2022

This webinar will discuss policies and procedures and their function and use within your organization. It will incorporate guidance from regulators, board, management, and staff perspectives. We will also cover communicating policies to staff, and other important tips to make sure that your organization is acting in unison.

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Empowering human connections in a digital banking world

August 24, 2022

Banks are accelerating efforts to offer a variety of digital interaction channels for their customers. Yet customers are looking for human connections and deeper relationships. Can these shifts co-exist?

Join us for this live product demonstration webinar to learn how Genesys technology empowers human connections.

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Build a $3B bank in 3 years: The strategic value of fearless tech partnerships

August 17, 2022

Join us for this webinar to hear Allan and MANTL Co-Founder and CEO Nathaniel Harley discuss Encore’s remarkable story, the long-term value of a high-performing culture, and the essential role of transformational tech partnerships in unlocking explosive growth.

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The threats of synthetic fraud

August 9, 2022

Synthetic identity fraud (SIF) is reported to be one of the fastest-growing types of financial crime in the United States, accounting for billions in losses annually. It’s a growing threat to all financial institutions and particularly to community banks and credit unions. Join us for a discussion led by BAI’s Holly Hughes with NICE Actimize’s Eric Tran-Le and Alak Das about this growing risk and gain insights on how to prevent it.

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Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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