OUR MISSION

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.

BAI BANKING OUTLOOK VIDEO

COVID-19 Impact on Digital

Will the pandemic have a lasting impact on digital banking? Find out with insights from BAI Banking Outlook research.

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EXECUTIVE REPORT

Marketing today: Strong brands, strong bonds

This troubled year presents a sizable challenge for bank and credit union marketers: How do we put together messaging that is both authentic and effective, while also being sensitive to the stressful times that so many Americans are going through?

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BAI DEEP DIVE

Serving customers in 2021

Gain insights on how banks and credit unions changed their customer service during the COVID crisis and the opportunities they have to enhance their approach in 2021 and beyond.

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GLOBAL INNOVATION AWARDS

Nominations are now open for the BAI Global Innovation Awards.

Tell us about your innovative strategies that are positively impacting customers, employees and communities. Submit your nominations today.

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COVID-19 RESOURCE CENTER

Tools to help your customers and organization through COVID-19

Get insights on how to maintain business operations while keeping employees and customers safe and informed.

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WEBINARS

Establishing trust in inbound callers: Not all greens are created equal

November 17, 2020

Join us for this complimentary BAI webinar to hear how contact centers are implementing next-generation technologies to let customers through faster and block out fraudsters.

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Intelligent engagement in commercial banking

November 12, 2020

Join us for this complimentary webinar to see a live product demonstration and learn how Bottomline’s new Digital Banking IQ suite is a one-stop-shop for your business customers to support all of the services you deliver, via the most competitive payments and cash management feature-set available.

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What has the pandemic done to digital banking?

October 21, 2020

Does your organization have the right strategy in place to respond to the increased adoption and usage in digital banking services? Recently completed BAI Banking Outlook research evaluates the impact of the COVID-19 pandemic on digital banking and the implications for the future. Join us for this complimentary BAI webinar to learn how the pandemic is impacting consumers’ digital banking behavior and how other financial services organizations are responding to this change.

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Using an early warning framework to identify unforeseen risk and manage commercial credit portfolios

September 23, 2020

Join us for this complimentary BAI webinar to hear Moody’s Analytics industry experts share useful tools and strategies for improved credit risk assessment to identify unforeseen risks in your portfolio. The discussion will focus on the capabilities and latest innovations for identifying early warning signals and measurement of credit risk, using Moody’s Analytics award-winning solution suite.

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Mitigating risk from LIBOR contracts

September 17, 2020

Join us for this complimentary BAI webinar to learn how to lead your LIBOR transformation initiatives.

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Where smaller banks and credit unions can win

September 15, 2020

Join us for this complimentary BAI webinar to hear Tom Brown, Editor-in-Chief of Tom Brown’s Banking Weekly and founder and CEO of Second Curve Capital, give insights on the four areas where he sees the greatest opportunity for smaller banks: debit card programs, private banking, SMB banks and pick-your-spots banks.

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BAI TRAINING INSIGHTS

Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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BAI COMPARATIVE ANALYTICS

Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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