OUR MISSION

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.

GLOBAL INNOVATION AWARDS

Nominations Now Open!

The BAI Global Innovation Awards is the financial services industry’s leading innovation honor. The awards recognize outside-the-box thinking in breakthrough technologies, state-of-the-art design and implementation, as well as cutting-edge concepts and solutions that positively impact customer experience, efficiency and profitability.

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EXECUTIVE REPORT

Reshaping the regulatory landscape

What factors could soon influence the compliance and regulatory environment? For starters, an approaching end to the pandemic, better technology and a new administration in Washington. BAI looks at all three in this month’s Executive Report.

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VIDEO

BAI Banking Outlook: Digital Acceleration in Banking

Recent BAI Banking Outlook research found that digital acceleration in banking is having a broad impact beyond just digital channels. Financial services leaders will need to continue making significant digital enhancements in all channels to stay ahead.

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BAI BANKING OUTLOOK

Banking Attitudes, Generation-by-Generation

As digital banking continues to expand, consumer preferences are shifting, behaviors evolving. Recent BAI Banking Outlook research reveals how banking behaviors are changing, and how that change has accelerated since the start of the pandemic. The answers, especially when split by generation, were surprising.

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QUICK Q&A

Digitizing the Mortgage Process

Phillip King is the principal product manager of ServiceLink’s digital mortgage services platform. The mortgage process, he says, has traditionally been very manual. But automation, machine learning and AI are now enhancing and accelerating the game.

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WEBINARS

Smart cloudification for fraud and AML

August 18, 2021

Join us for this discussion to hear how a smart cloudification of fraud and AML can help financial services organizations scale and comply to new rules and regulations while fighting fraud in real time.

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Improving the call experience for financial services communications

August 10, 2021

Join BAI and Darron Cross, Strategic Director of Neustar TRUSTID Solutions, for a discussion on the strategies that have proven to optimize outbound dialing performance for contact center professionals.

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The fraud vs. friction tug of war: What’s winning?

August 4, 2021

Join us for this discussion with Chris Luttrell, CEO of IDology, and Holly Hughes of BAI to hear the latest trends in ID verification and what strategies financial institutions can use to protect their business and improve onboarding while supporting their revenue and growth goals.

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Using data-driven decisions to find new sources for profitable growth

July 20, 2021

Join us for this complimentary webinar with Syntellis Performance Solutions’ finance expert Brett Sturman for a live product demonstration of how Axiom software helps you capitalize on these trends and find new sources of profitable growth to hedge against an uncertain environment.

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Optimizing credit processes for revenue growth

July 15, 2021

Join BAI and Moody’s Analytics Senior Director Chris Stanley for a discussion on how reimagining banking for growth through speed to decision leads to a better customer experience and competitive advantage.

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The death of the mobile banking app

June 29, 2021

Join us for this discussion with Michael Abbott of Accenture and Terry Badger of BAI to hear what strategies banks can use to own the mobile wallet experience.

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BAI TRAINING INSIGHTS

Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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BAI COMPARATIVE ANALYTICS

Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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