Our Mission

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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  • Powerful Tools

    Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

  • Relevant Content

    Learn through interactive experiences, trusted research, and focused education and training.

  • Meaningful Connections

    Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.

BAI Banking Strategies Executive Report

Raising the customer engagement bar

Whether using customer data to address pain points and forge seamless experiences—such as with opening accounts online—or creating a mobile app that thrills community bank customers, 2019 has all the makings of a year when innovative institutions take great leaps forward. In this executive report, we touch on the many paths financial institutions can take to achieve excellence.

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  • Put on your rethinking caps: Relationship banking in a digital era

    Charles Wendel
    Charles Wendel Mar 15, 2019

    Banks have employed time-tested models to create and grow customer bonds. But is it now a case of limited time?

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Webinar

Transforming Employee Experiences to Transform Your Bottom-Line

Modern consumer experiences, coupled with new technology, have reset customer expectations. Financial institutions must raise the bar on their interactions with existing and potential customers to keep pace. But, differentiated customer experiences are not enough, banking organizations must also create differentiated employee experiences.

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BAI Global Innovation Awards

Now Accepting Award Submissions!

Your organization invested the time, resources and manpower to think differently to unlock new value and deliver new experiences to customers and employees–and now it’s time to be recognized for it. Submit your nominations for the 2019 BAI Global Innovation Awards today! BAI has added new categories and we’re excited to see what financial services organizations have been doing lately to drive positive change across the industry.

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October 8 - 10

BAI Industry Forum

The BAI Industry Forum includes customer meetings, executive roundtables, emerging leaders and mentors and other unique industry content. There are also opportunities for these groups to come together for networking, thought leadership and discussions on key issues in financial services.

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