OUR MISSION

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.

GLOBAL INNOVATION AWARDS

BAI Announces 2021 Global Innovation Award Finalists

BAI announced the finalists for the 11th Annual 2021 BAI Global Innovation Awards, the industry’s prestigious awards program that celebrates new and innovative solutions in the financial services industry worldwide.

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BANKING TRENDS: PANDEMIC

BAI Banking Outlook: The Pandemic’s Impact on Financial Services Employees

The pandemic continues to impact employees including their mental and physical well being. However, not all outcomes have been negative. According to BAI research, despite increased workloads, many workers have reported better work life balance due to the flexibility in when and where they work. With decisions about return to the office and vaccine requirements ever present, there’s no better time to find out how to manage through these important decisions.

DEEP DIVE

Personalizing the Customer Experience

Learn from industry peers, understand best practices and see how technology can enhance your personalization strategy in BAI’s complimentary series of on-demand content.

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EXECUTIVE REPORT

Banks are embracing their ESG future

Financial institutions are starting to recognize how they can benefit by addressing environmental, social and governance issues. Learn from thought leaders and gain ESG insights in the latest Executive Report.

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QUICK Q&A

Climate Risk Impact

Climate change risk is not an abstraction, certainly not amid a recent spate of catastrophic hurricanes, wildfires and floods.

Banks understand they’ll need to do something. But what? And when? Michael Denton’s team at Moody’s Analytics helps financial institutions with their planning and strategy.

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WEBINARS

The Fair Debt Collection Practices Act (Reg F): What to expect

December 9, 2021

How can you legally collect a debt via text message, voicemail, email or other electronic means?

Regulation F implements the Fair Debt Collection Practices Act and provides some answers to those questions. The new version of the regulation is long overdue, and is effective in November 2021, making this a time sensitive topic.

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Are you prepared for 2022?

December 7, 2021

BAI surveyed financial services leaders and consumers to discover the latest trends that will face the industry in 2022 and beyond. Join us to find out if your 2022 business priorities align with your customers’ expectations. Discover how attitudes and behaviors vary across generations.

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New era, higher standards: How to give banking customers improved service

December 2, 2021

Join us for this complimentary BAI webinar to gain insights on prioritizing a digital-first approach to deliver effortless customer service. Learn about top trends driving the blend of personalization and artificial intelligence, and how to embrace autonomous finance while empowering customers to be at the center of every interaction.

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Three proven strategies for succeeding with people analytics

November 17, 2021

Join us for this complimentary BAI webinar to hear three strategies to successfully build a people analytics function that will shape the strategy of your business. You will also gain insights on how to invest in both the process and technology required to start and scale a world-class people analytics function.

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Roadmaps for transforming the banking experience

November 10, 2021

Join us for this complimentary BAI webinar to get a first look into Aite-Novarica’s recent research report, “Transforming the Banking Experience through Digital Growth.” You will gain insights on the roadmaps for quick time to value through integrated risk management and proper AI frameworks.

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Transform institutional onboarding: Connect people, process and data

November 3, 2021

Join us for this complimentary BAI webinar to learn how you can dramatically accelerate time to revenue and nurture customer relationships by simplifying, automating, and personalizing the customer lifecycle management experience.

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BAI TRAINING INSIGHTS

Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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BAI COMPARATIVE ANALYTICS

Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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