BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.


It’s time to put words into action for diversity, equity and inclusion

To help financial services leaders more effectively create welcoming workplace cultures, BAI is enhancing its research, training and thought leadership programs, and is using its industry connections to help leaders drive their diversity, equity and inclusion (DEI) efforts.

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Customer experience evolves in a COVID-19 world

Address digital experience gaps. Learn from your customers’ behavioral changes. Humanize your digital side. Learn insights from industry leaders on these topics and more at our on-demand ‘deep dive’ virtual event.

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COVID-19 is raising America’s cash stash

BAI research shows that deposits are up significantly as families spend less and worry more about their liquidity needs, writes BAI president and CEO Debbie Bianucci.

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How banks can meet the moment on diversity, equity and inclusion

Diane Ashley, CEO of DTA Diversity Counts and former chief diversity officer at the Federal Reserve Bank of New York, discusses the current diversity, equity and inclusion landscape within banks and credit unions, and what these organizations can do to address long-standing issues of race and inequality.

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Payday Lending ATR Provisions – What You Need to Know

August 19, 2020

The delayed Mandatory Underwriting Provisions of the CFPB’s Payday Lending Rule are scheduled to go into effect on November 19, 2020. Join us for this complimentary BAI webinar for insights into how you can manage these regulatory requirements.

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Retaining and Gaining Customers in the “Next Normal”

July 14, 2020

Join us for this complimentary BAI webinar to learn how a financial institution’s ability to thrive and drive loyalty will lie in its ability to reach consumers — proactively and reactively — with the products and services that address their needs.

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The ROI of AI in Banking

June 18, 2020

Join us for this complimentary BAI webinar to learn about AI’s impact on the financial services industry today, and the high-ROI applications, challenges, and critical trends that financial services leaders need to leverage AI for a competitive advantage.

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Your blueprint for price optimization

June 16, 2020

Join us for this complimentary BAI webinar to hear about a 20-minute blueprint for implementing market-optimized pricing. You will learn how to identify opportunities that align with your business strategy and product mix, when to optimize, and when to back away.

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The New Dimensions of Work: Are you prepared?

June 11, 2020

The coronavirus (COVID-19) pandemic is changing how we look at the business model and the future of work, specifically how financial service organizations can use technology to solve critical workforce challenges, in ways they never had to before.

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Driving Efficiency in the New Normal by Automating Reconciliation

June 10, 2020

Join us for this complimentary BAI webinar to learn about how you can generate operational efficiencies in the short term and plan for future growth by automating reconciliation.

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Experience a Better Way to Plan Training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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