BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.


Personalizing the Customer Experience

Learn from industry peers, understand best practices and see how technology can enhance your personalization strategy during BAI’s complimentary series of on-demand content, Sept. 21-23. Sign up now!

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The changing intersection of banking and technology

As banks and credit unions look to accelerate their digital transformation, what’s the best strategy? A large-scale makeover? Or a “one-bite-at-a-time” approach? Learn from industry leaders and understand best practices with the insights shared in BAI’s latest Executive Report.

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BAI Banking Outlook: Digital Acceleration in Banking

Recent BAI Banking Outlook research found that digital acceleration in banking is having a broad impact beyond just digital channels. Financial services leaders will need to continue making significant digital enhancements in all channels to stay ahead.

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BAI Banking Outlook: Ten Questions About the Impact of Digital Acceleration on Banking

Digital banking is expanding rapidly, and the pandemic has only quickened that growth. We surveyed 600 bank and credit union consumers, and more than 200 financial services leaders, to determine the impact of digital acceleration on financial services organizations.

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Proactive Customer Experience

Rob Guilfoyle from Abe.ai discusses how creating a proactive customer experience can improve a bank’s bottom line.

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Future proof your financials

October 6, 2021

Join us for this complimentary BAI webinar to get a step-by-step plan for steering your financial institution toward high performance, resiliency and growth with agile and connected planning methods.

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Customer experience: How to raise the bar during a M&A transaction, digital conversion or other change event

September 28, 2021

Join us for this complimentary BAI webinar to hear an interactive discussion on how to plan and implement a fully connected transition experience that welcomes employees and customers to your brand.

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Grow business banking relationships with market-leading cash management

September 23, 2021

Join us for this complimentary BAI webinar to learn how Bottomline’s Digital Banking suite is a one-stop-shop for your business customers and your key to winning the battle for relationship primacy.

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The need for secure checks in a digital world

September 15, 2021

Join us for this complimentary BAI webinar to hear TROY Group’s Vice President of Global Sales, Ari Mellon, share insights on why there is a need to print secure checks and the proactive measures to prevent check fraud.

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Looking into the compliance crystal ball

September 9, 2021

In this webinar, we’ll look at current trends in regulatory compliance as well as pending rules and break down what we might expect from the new(er) administration.

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Open banking trends, challenges and opportunities

August 31, 2021

Join us for this complimentary BAI webinar to hear from experts on why open banking will transform the future of commerce.

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Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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