Our Mission

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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  • Powerful Tools

    Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

  • Relevant Content

    Learn through interactive experiences, trusted research, and focused education and training.

  • Meaningful Connections

    Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.

BAI

Tools to strengthen your coronavirus business continuity plans

Get insights on how to maintain business operations while keeping employees and customers safe with these articles, webinar, podcast and whitepaper.

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BAI Executive Report

People-centric compliance: Trust, treatment and training

Even with all of the technological advances in recent years, compliance in the financial services industry is still, at its core, all about the people. The recent BAI Executive Report on compliance centers on their training, trust and treatment.

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BAI Podcast

Working to stay one step ahead of the cybercriminals

Whenever there’s a disaster, you can count on fraudsters to be quick to try to exploit our fears and sense of compassion. Mary-Helen McElfresh, senior director of Zelle fraud risk prevention at Early Warning, discusses how her company works to stay ahead of cybercrooks on this week's podcast.

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Webinars
  • Harnessing the Digital Customer Journey to Drive Customer Growth and Deepen Relationships in Uncertain Times

    Apr 22, 2020
    Join us for this complimentary BAI webinar to hear experts define opportunities and challenges for financial services companies both to better engage customers and prospects and to better manage and optimize sustainable demand.
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  • Mobile & Digital App CX, How Visual Engagement Can Help You Win and Retain Customers

    Apr 15, 2020
    Learn the benefits of adding “Visual Engagement” to your customer’s digital and mobile app experience in banking, lending and investment management.
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  • BAI Banking Outlook - Understanding the digital experience customers want

    Mar 31, 2020
    Do you know if your organization is investing in the right digital technologies? Hear what consumers are saying about their digital banking preferences and how they feel their banks are meeting their needs in the latest BAI Banking Outlook research.
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  • The Power of Digital Account Activation

    Mar 24, 2020
    Join us for this complimentary BAI webinar to learn the power of a customer-centric, digital-first activation strategy – and why acquisition without activation is like a sports car without an engine – except worse.
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BAI Training Insights

Experience a Better Way to Plan Training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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BAI Comparative Analytics

Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization's unique structure and definitions.

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