Our Mission

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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  • Powerful Tools

    Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

  • Relevant Content

    Learn through interactive experiences, trusted research, and focused education and training.

  • Meaningful Connections

    Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.

BAI Banking Strategies Executive Report

Tuning into your customer's need

How do savvy banks identify and solve customer needs? How can we make a difference when fraud strikes? How can small-dollar lending and easier access to cash make a big impact for customers? In this executive report, we examine a number of key customer pain points with an eye towards better engaging with the unbanked and underbanked consumer and small business owner.

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  • Pulling an Uber: Can banks deliver a similar customer experience?

    Monica Hovespian
    Monica Hovsepian Feb 20, 2019

    Bankers say that upgrades to technology and customer experience are top priorities. But there’s much work to do in order to reach the level of the rideshare leader.

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Webinar

Application Fraud Explosion Do You Know Your Customers?

Application fraud represents one of the fastest growing business challenges to financial institutions (FIs) across multiple digital channels. By 2020, it is projected that US-based FIs will spend $1.4 billion dollars to fight checking account and credit card application fraud. Join us for this complimentary BAI webinar for the latest application fraud techniques, and what actions can be taken to mitigate and detect multi-channel fraud to ensure better account opening and onboarding experiences.

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October 8 - 10

BAI Industry Forum

The BAI Industry Forum includes customer meetings, executive roundtables, emerging leaders and mentors and other unique industry content. There are also opportunities for these groups to come together for networking, thought leadership and discussions on key issues in financial services.

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