OUR MISSION

BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.

BAI BANKING OUTLOOK VIDEO

Digital Adoption is Changing Across Generations

Recent BAI Banking Outlook research found that consumer attitudes are changing rapidly and financial services organizations will need to continue making significant digital enhancements to stay ahead.

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QUICK Q&A

Quick Q&A on branch workforce management

How has COVID-19 changed the operating model of branch networks? How can a workforce management solution help optimize branch resources across multiple geographies with unique needs and opportunities? Why is cross-channel workforce management important? Find out in this month’s Quick Q&A.

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EXECUTIVE REPORT

Taking the fight to the fraudsters

COVID-19’s severe disruption created opportunities for fraudsters to exploit financial services organizations. This month’s BAI Executive Report shares insights on how to address the increase.

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COVID-19 RESOURCE CENTER

Tools to help your customers and organization through COVID-19

Get insights on how to maintain business operations while keeping employees and customers safe and informed.

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WEBINARS

Using paperwork automation to reduce costs and unlock growth: A Sunrise Banks case study

February 3, 2021

Join us for this complimentary BAI webinar to hear from a Sunrise Banks executive on how they were able to support their clients through the loan application process. You will also have an opportunity to see a live product demonstration of paperwork automation.

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Route 2021: Insights for the road ahead

January 26, 2021

Where should banks and credit unions accelerate? Where should they detour? Who’s approaching in the rear-view mirror? Tom Brown, CEO of Second Curve Capital and editor-in-chief of Tom Brown’s Banking Weekly, will share his thoughts on what financial leaders should look for in 2021 and how they can prepare.

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Anti-fraud practices for nonbanks – Aligning people, processes and data to provide protection and a positive CX

January 13, 2021

Join us for this complimentary BAI webinar for insights into how you, as a nonbank financial institution, can help protect your customers and the financial institutions you work with from illegal activity and fraud.

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You are a technology company

December 10, 2020

Join us for this complimentary BAI webinar for insights on embracing your technology company status, changing your view of cybersecurity and acting like a technology company.

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Using API-enabled, open banking digital platforms to create meaningful interactions

December 9, 2020

Join us for this complimentary BAI webinar to hear digital insights from industry-leaders Ben Metz and Scott Wittrock and experience a live coding demonstration using the Banno Digital Toolkit, showing how your financial institution can harness the power of plugins and an open API to provide digital banking on a first-name basis.

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Establishing trust in inbound callers: Not all greens are created equal

November 17, 2020

Join us for this complimentary BAI webinar to hear how contact centers are implementing next-generation technologies to let customers through faster and block out fraudsters.

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BAI TRAINING INSIGHTS

Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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BAI COMPARATIVE ANALYTICS

Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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