BAI exists to give financial services leaders the confidence to make smart business decisions, every day. We are passionate about our mission and believe that a strong financial services industry helps consumers, businesses, and communities thrive.

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Powerful Tools

Identify with unbiased perspectives, accurate and timely data, and comparative analytics.

Relevant Content

Learn through interactive experiences, trusted research, and focused education and training.

Meaningful Connections

Take advantage of opportunities for industry leaders and peers to build knowledge and expertise and discover new ideas and trends.


The Top Business Banking Insights for 2022

How has business banking changed due to the pandemic, and how has it shaped savings, financial provider relationships, and long term loyalties? We recently surveyed 600 business owners under $20 million in annual sales for their insights.

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Bank M&A is here to stay

Learn how financial services organizations can prepare for and capitalize on M&A growth opportunities in this report.



Making Digital Transformation in Lending a Reality

End-to-end digital transformation of your lending strategy will benefit both your financial services organization and your customers, giving you the power to reach new markets, develop new lending products and improve the customer experience. Register and get thought leadership delivered to your inbox.



Enterprise Content Management

ECM helps employees deliver a superior customer experience and organizations reduce costs, streamline processes, manage risk, and increase efficiency.

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BAI Banking Outlook: Protecting Against Fraud

BAI surveyed financial services organizations of all sizes and consumers from all generations. Those surveys reveal that fraud continues to be a significant digital banking concern for all age groups.


Cybersecurity: Creating a culture of cyber-safety at financial institutions

June 16, 2022

Join us for this complimentary BAI webinar for insights into new threats to cybersecurity and what you can do to help address them.

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Creating customers for life through improved onboarding & experiences

June 14, 2022

Holly Hughes, BAI CMO, will share BAI’s latest research and host a conversation with Greg Jacobi, VP & GM, Banking Industry Solutions & Strategy at Salesforce, on why focusing on the customer experience is key for financial services leaders to acquire and retain customers in today’s increasingly competitive environment.

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Customer engagement: The key to loyalty, trust, and retention

June 7, 2022

Join us for a conversation about the key differences between customer experience and customer engagement and learn how a customer engagement focus builds and grows relationships that translates to loyalty, trust, and retention.

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Future ready payments solutions

May 24, 2022

Join us for a live demonstration where Diebold Nixdorf reveals how they’re bringing a fresh, new way of handling an age-old process, with none of the limitations of legacy systems.

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One modern solution to solve legacy payment problems

May 18, 2022

Join us for a conversation with Trustmark National Bank’s Laura Hartness Smith and Alkami ACH Alert’s Deborah Peace to learn their approach to modernizing the delivery of ACH and Check Positive Pay, translating EDI information, ACH return, and NOC information with a single platform.

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Why taming document chaos is key to everything

May 11, 2022

Join us for a discussion led by BAI’s Holly Hughes, with thought leaders, Joe Labbe from KnowledgeLake and Bob Browne from Cedar Creek Consulting, to gain valuable insights into why eliminating document chaos can lead to operational efficiencies, audit-readiness and improved customer satisfaction.

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Experience a better way to plan training

BAI Training Insights, the innovative tool in the BAI Learning Manager, helps you develop and document training selections more efficiently and effectively. Fostering stronger collaboration across your organization, BAI Training Insights gives you confidence that you are managing your organizational risk with your annual training.

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Lead with Perspective

One of the best ways to better understand your business is by benchmarking your performance against your peers. BAI’s benchmarking analysis is deep, broad, and flexible, allowing you to segment the information according to your organization’s unique structure and definitions.

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