BAI is a financial services association and leading industry resource for breakthrough information and intelligence. We have deep expertise in retail banking, payments, and regulatory compliance and offer a wide depth of products and services for banks and credit unions such as conferences and events like BAI Retail Delivery, bank research and bank benchmarking programs, and bank and credit union compliance training.

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A Look Ahead to U.S. Retail Banking in 2015

Optimism is a fragile thing but it’s growing in the retail banking industry, as reflected in the interviews conducted for this Executive Report. View Executive Report Now

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BAI Events



Whether it’s cultivating your customer relationships, seeking payments channel growth, or fighting new forms of fraud, BAI Payments Connect 2015 delivers what you need to build customer loyalty and grow payments revenue streams.

If you missed a session while in Chicago or would like to share your experience with your colleagues, video archives from our live webcasting will be available for the next 30 days.

Watch Now 

Global Innovation Awards 

BAI and Infosys Finacle have announced that nominations are now open for the 2015 BAI – Infosys Finacle Global Banking Innovation Awards taking place at the BAI Retail Delivery Conference & Expo, scheduled October 13-15, 2015, in Las Vegas, NV, USA. Now in its fifth year, the program is expanding to reflect changing retail banking industry dynamics with the introduction of three new awards categories --Innovation in Payments, Most Innovative Community-Based Banking Organization and Most Innovative Non-Bank Organization.

Those seeking to submit nominations can do so online at through April 15, 2015. Awards will be presented in the following categories:

Financial institution nominees will also be considered for three special overall awards: Disruptive Innovation in Banking, Most Innovative Bank of the Year, and new for 2015 - Most Innovative Community-Based Banking Organization.

Featured Article
Sales Tips for Better Relationship Banking
Tips for improving relationships with commercial clients include listening more than talking and treating every interaction as important.

From BAI Banking Strategies Daily

Under a 10-year agreement, Citigroup will issue most of its global consumer credit and debit cards on MasterCard's network, though it will continue to issue co-brand and commercial cards on other networks.
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Many big banks that undergo the Federal Reserve's stress tests have said the tests do not sufficiently account for a variety of business models.
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The $91.8 billion-asset KeyCorp has appointed Mark Danahy, former managing director of Citigroup's U.S. mortgage operation, to serve as president of its mortgage operations.
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