News and Resources

Stay connected to BAI for the latest news and information affecting the financial services industry. And find out what we’re doing to support financial services leaders.

Press Contact:
David Jones
Email | 678-781-7238

Press Releases

Banking Exchange - May 2022

Neo-Banks Attracting Small Business Clients, Research Finds

Online neo-banks are increasingly attracting the business of small companies ahead of larger, more established banks, according to new research by BAI.

Financial Brand - April 2022

4 Ways to Keep Younger Consumers from Leaving Your Bank for Fintechs

Gen Z and Millennials still express a strong level of trust for banks and credit unions, but trust doesn't lead to loyalty anymore. Younger consumers are increasingly looking to fintechs for superior digital capabilities and cryptocurrency access. They're also quite willing to leave banks that don’t meet their standards for sustainability and diversity.

The Financial Brand - March 2022

Why Bank Transformation Strategies Should Be ‘Digital First’ Not ‘Digital Only’

Bank Branches to Drive Relationship Building. BAI research indicates that branches will not go away completely. Leaders may be reducing their footprints or reconfiguring their purpose, but there will be a real need for the foreseeable future for branches — and for the sake of consumers that have proven to be misunderstood.

CUbroadcast - January 2022

BAI Banking Outlook Survey Shares Top Priorities for FI Leaders Heading into 2022…

BAI Managing Director Karl Dahlgren joined CUbroadcast to share the latest insights gained from their “BAI Banking Outlook: Are you prepared for 2022?”

CUbroadcast - January 2022

BAI Research Findings Brings Pandemic Effects on Mental Health to Light…

BAI’s Holly Hughes joined CUbroadcast to share their research findings on the positive and negative impacts of the pandemic regarding mental health and work/life balance -- which have both made headlines this year.