News and Resources

Stay connected to BAI for the latest news and information affecting the financial services industry. And find out what we’re doing to support financial services leaders.

Press Contacts:
Angelo Jones
Email | 678-781-3074

or
David Jones
Email | 678-781-7238

Press Releases

Finopotamus - September 2020

BAI Survey: Finservs Experience Toxic Mixture of Fraud

To address the constant change in fraud type and volume, BAI recommends that leaders continue to enhance technology that helps verify and authenticate customer identities. Artificial intelligence and big data technology are among the innovations used for better authentication to ward off fraud.

CU Insight - September 2020

Credit unions caught in the BLM cross-fire

With the headline making news last week that the NCUA and FDIC are the least diverse workforces among federal financial regulators following the member uprising over lack of credit union board diversity in California, credit unions must take note of the myriad of risks involved by not making diversity, equity and inclusion a strategic initiative. The good news is that it also presents a tremendous opportunity to increase innovation, employee retention and the authenticity of the credit union brand of social responsibility.

CUToday - September 2020

COVID-19 Has Permanently changed How Consumers Interact With Financial Services, Survey Suggests

According to research by BAI, which explores the usage of digital banking tools since the beginning of the COVID-19 pandemic, more than half (52%) of consumers are using digital banking applications more since the start of the pandemic. Furthermore, 87% of consumers plan on maintaining their increased usage after the end of the pandemic.

Credit Union Times - September 2020

Digital Banking Tools See Dramatic Rise in Use During COVID: BAI Research

New research released this week showed how significant the pandemic has been and will be for consumers using mobile and digital banking tools.

Motley Fool - September 2020

The COVID-19 Crisis Is Disproportionately Affecting Renters

The COVID-19 crisis has hurt a lot of people financially. Millions have lost their jobs or seen their earnings take a hit. And apparently, renters are having a harder time coping than homeowners, according to a survey from the National Foundation for Credit Counseling® and BAI.