Anne Brennan

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Article

Nov 29, 2018

If nearly every banking executive knows just one thing about Amazon founder/CEO Jeff Bezos, it’s this: He’s relentless. Literally. Before settling on “Amazon,” Bezos wanted badly to name his nascent ecommerce site “Relentless.” While talked out of the idea, he still...
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Article

Aug 17, 2018

In the realm of sales, Deepak Kukreja has declared a brand new hunting season—literally. As director of client segment strategy client connection and innovation at CIBC (the Toronto-based Canadian Imperial Bank of Commerce, with a U.S. commercial...
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Article

Jul 20, 2018

Banks aren’t quite trading in pinstripe suits and formal board rooms for hoodies and scooters—but interior innovation is on a roll. As other traditional corporate cultures take a cue from design-savvy tech companies, banks are trying […]
Contact Center 1

Article

Apr 6, 2018

The Help Desk is officially open for business—your business. And picture if you will, planted at said desk, the modern-day equivalent of banking superhero George Bailey from “It’s a Wonderful Life,” ready to listen and look for a solution to...