Caitlin Kelly

Caitlin Kelly, winner of a Canadian National Magazine Award for humor, is a frequent contributor to The New York Times and a former reporter for the Toronto’s Globe and Mail, Montreal Gazette and New York Daily News. She also blogs about retail, travel and the freelance life on her own site, Broadside. 

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Article

The latest British invasion: mobile-only Starling Bank

Mar 20, 2017

By Caitlin Kelly
The all-mobile Starling Bank launched in beta last week. Yet as the architect of a high-tech, branchless bank, Starling CEO Anne Boden is no Silicon Valley denizen, but a former insider to the conventional banking industry. […]
Consumer Banking / Digital Banking / Technology
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Article

From wearable payments to scoping mystery shoppers in 2017

Feb 7, 2017

By Caitlin Kelly
In 2017, technology will continue to play a vital and growing role in financial services, but some weary and mistrustful customers, especially Millennials, want a more personalized touch. Matt Herren, product manager of payment analytics at […]
Payments
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Article

Hossein Rahnama’s Flybits is no FinTech fly-by-night

Nov 23, 2016

By Caitlin Kelly
A customer passes a local branch—even with their smartphone off—and the bank’s staff can tell if their mortgage soon needs renewing, or whether they might like a new credit card or appreciate a line of credit. […]
Technology