Clyde Logue

holding a tablet with multiple icons representing customer experience

Article

The advantages of open solutions in a ‘single stack’ world

Aug 3, 2020

By Clyde Logue
Cost is a big consideration, and no one provider has the best-of-breed expertise in all of the tech systems that financial institutions rely upon.
Technology
Customer Service

Article

Communicating with customers and colleagues when face-to-face is a no-go

Mar 27, 2020

By Clyde Logue
The outbreak of the coronavirus COVID-19 is causing havoc in all aspects of American life, and the banking industry is certainly no exception. The requests for customers and employers to enact social distancing – and in […]
Consumer Banking / Digital Banking