Podcast
Mar 30, 2021
Banking is speeding headlong into its digital future. So where does that leave the branch? Industry veteran Jon Voorhees discusses what he envisions in the years ahead.
Article
Dec 15, 2017
Branch transformation is hot. The evidence is everywhere: numerous industry articles, webinars, blogs and conferences on the topic. It appears everyone has an opinion about what needs to change or transform and a host of ideas […]
Article
Aug 22, 2017
Q: “Is there an ideal branch format?” A: The “ideal branch” of the future will be fully automated with robots or holograms serving as branch staff. The interior walls will reconfigure at the push of a […]
Podcast
Jun 2, 2017
On this episode of the BAI Banking Strategies podcast, we're joined by banking branch expert Jon Voorhees of Peak Performance Group about the closing, opening and evolution of bank branches. Voorhees reveals how banks can close...
Article
Mar 7, 2017
Industry veteran Jon Voorhees opened about 900 new branches and learned a great deal about the factors that drive a successful launch. Here are best insights.
Article
Oct 10, 2016
It seems like every week you hear about another bank’s plans to close some large number of branches. Some analysts predict (though I don’t agree) that half of all branches open today will close in the next few decades as...
Article
Sep 12, 2016
I’ve read many articles about the death of bank branches since I started in the industry more than 30 years ago. Since then, my position hasn’t wavered much: Bank branches aren’t going away—but they must change. […]