Matt Gillin

Article

Dec 6, 2022

Financial institutions that focus on manufacturing engagement may actually be driving customers toward the exit.
artificial intelligence customer service

Podcast

Jun 14, 2022

On the BAI Banking Strategies podcast, Relay Network CEO Matt Gillin discusses how banking institutions can use content feeds to elevate customer engagement and increase personalization.

Article

Oct 8, 2020

TD Bank' tech-forward communication approach during COVID may offer lessons for other financial institutions to consider.