Nikhil Lele

Video

Feb 28, 2022

Learn from industry leaders about what opportunities your financial services organization can incorporate as it examines its new customer acquisition strategies for 2022 and beyond.

Article

Dec 2, 2021

The erosion of trust is most notable among younger consumers: More than half of Gen Z considers a fintech their most trusted financial brand.

Article

Oct 2, 2020

How banks and credit unions can take a cue from Amazon, Peloton and Spotify and put customers at the forefront of their transformation.
customer engagement21

Article

Jul 10, 2019

While always negotiating states of flux and change, the consumer financial services industry today faces an inflection point like no other. As digitalization overtakes the financial world, firms must shift their strategies to differentiate on trust […]