Scott Sommer

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Article

Feb 1, 2013

I recently took a phone call from a bank executive bemoaning the fact that it took about an hour to open an account at his bank. “Something is very, very wrong with our account opening process, and I think […]
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Article

Jan 20, 2012

Anyone who hasn’t been living under a rock with the Geico gecko has likely noticed that the banking industry has been taking it on the chin for the past couple years. Hardly a week goes by […]

Article

Jul 1, 2011

I am no fan of needless regulation. The industry has enough to deal with right now with Dodd-Frank, a new (and leaderless) Consumer Financial Protection Bureau, derivative regulations and the like. But I question the wisdom […]