Stephenie Williams

Article

Mar 28, 2024

This year, an election and the Olympics make for a crowded messaging space, while interest-rate whiplash may confuse customers. Here’s how to strategize.

Article

Nov 22, 2022

As more Americans cut the cord to traditional cable, financial institutions should think outside the broadcast box to reach customers and prospects.

Article

Oct 21, 2022

At a time of rising interest rates and growing economic uncertainty, Americans are motivated to find the credit option that fits them best.
Mature woman working from home during the quarantine due to Covid-19.

Article

Mar 30, 2022

Personalized recommendations that inspire customer enthusiasm can launch a rewarding life-long financial partnership.
loan and mortgage

Article

Nov 17, 2021

While the pandemic may have shifted consumer borrowing habits, knowing how to reach consumers can have a positive bottom-line impact.

Podcast

May 25, 2021

The lending opportunities in 2021 are starting to look different from 2020's. Harland Clarke's Stephenie Williams discusses how multi-loan preapprovals can help financial services organizations benefit from a customer's new priorities.
customer experience

Article

Dec 9, 2020

To compete effectively in the new normal, customer needs belong at the center of your digital efforts.
loan and mortgage

Article

Jun 22, 2020

A holistic approach to loan marketing can improve customer experience by focusing on well-timed, personalized offers .

Video

Jun 22, 2020

With all the volatility in the market, how do you maximize your marketing?
relationship

Article

Mar 18, 2019

As anyone in financial services knows, an influx of new players has flooded the consumer lending marketplace. Some have staying power. Some don’t. But all take full advantage of advances in digital technologies to meet and […]
Customer Service

Article

Oct 4, 2018

After years of sustained practicality, consumers are borrowing again at a record pace: whether for home improvements, buying new homes and autos, or financing their children’s college education. What drives the rosier outlook? Consumers generally feel positive about their financial situations—with...