Steven J. Ramirez

Article

Apr 23, 2014

Throughout the past two years, the Consumer Financial Protection Bureau (CFPB) has actively collected customer complaints and stored them in a publicly available database in an effort to provide increased transparency for consumers. At the time […]
iphone

Article

Jan 18, 2012

Social media – whether in the form of Twitter, Facebook, YouTube or other online communities – has long passed the phase of a fad. However, banks are still struggling with how social media can help them […]