Terry Badger

Terry Badger is the managing editor at BAI.

Fraud Prevention & Cybersecurity

Article

Today’s fraud prevention is more than just automation

Feb 1, 2023

By Terry Badger
Efforts by banking institutions will continue to rely on cutting-edge capabilities, but human brainpower and intuition are more important than ever.
Fraud Prevention

Podcast

Positioning ESG at banks as good business in 2023

Jan 31, 2023

By Terry Badger, Gary Levante
Gary Levante, head of ESG strategy at Berkshire Bank, joins us on the BAI Banking Strategies podcast to talk about what we might see in the ESG area at banks this year.
DEI & ESG

Podcast

Tips and insights for attracting talent in 2023

Jan 24, 2023

By Terry Badger, Megan Burkhart
Megan Burkhart, chief human resources officer at Comerica, joins us on the BAI Banking Strategies podcast to discuss how her bank is dealing with the industry’s talent challenge.
Talent & Workforce Management

Article

Where do banks fit into the metaverse?

Jan 17, 2023

By Terry Badger
Some early movers are tiptoeing in and poking around in a virtual realm that has been pegged as a $1 trillion opportunity for financial services providers.
Technology

Podcast

Where will banking-as-a-service go in 2023?

Jan 17, 2023

By Terry Badger, Jeannette Kescenovitz
Jeannette Kescenovitz, who leads development of banking-as-a-service at Finastra, joins us on the BAI Banking Strategies podcast to share her views on how BaaS might grow its presence at U.S. banks and credit unions this year.
Technology

Podcast

A special decade to come for U.S. banks?

Jan 10, 2023

By Terry Badger, Tom Brown
Tom Brown, long-time analyst and newsletter editor, joins us on the BAI Banking Strategies podcast to share his optimistic outlook for banks in 2023.
Consumer Banking

Article

Bankers’ wish list for 2023

Jan 6, 2023

By Terry Badger
The three leading business challenges as identified by banking leaders who took part in the latest BAI Banking Outlook survey.
Consumer Banking

Podcast

The best of the best in financial services innovation

Jan 3, 2023

By Terry Badger, Amy Radin
Amy Radin, the first chief innovation officer at Citi and now an author and speaker on innovation-related themes, joins us on the BAI Banking Strategies podcast to discuss the latest BAI Global Innovation Awards results and financial services innovation more broadly. 
Consumer Banking

Podcast

Key banking issues and trends for 2023

Dec 13, 2022

By Terry Badger, Karl Dahlgren
On this week’s BAI Banking Strategies podcast, BAI’s Karl Dahlgren shares survey findings on the biggest business challenges for bankers in 2023.
Consumer Banking
diversity in group collaboration

Podcast

Minority-owned banks are ready for a recession

Dec 6, 2022

By Terry Badger, Nicole A. Elam
Nicole Elam from the National Bankers Association joins us on the BAI Banking Strategies podcast to discuss the solid financial health of minority depository institutions.
DEI & ESG

Article

Building next-gen relationships through lending

Dec 1, 2022

By Terry Badger
Millennials and Gen Zers put a premium on fast, easy and convenient banking, and credit products can be a path to making a lasting connection.
Consumer Banking

Podcast

The fraud prevention use case for behavioral biometrics

Nov 29, 2022

By Terry Badger, Joey Zollinger, Seth Ruden
Seth Ruden from BioCatch and Joey Zollinger from Alkami join us on the BAI Banking Strategies podcast to discuss a growing area of biometrics that focuses on customers’ digital behaviors.
Fraud Prevention
A woman sits at her dining room table with laptop and financial reports doing her monthly budget.

Article

The future of digital banking is the future of banking

Nov 28, 2022

By Terry Badger
While customers across generations have embraced the speed and convenience, they want easier ways to build a relationship and better support.
Digital Banking

Podcast

Pricing deposits to keep customers happy

Nov 15, 2022

By Terry Badger, Neil Stanley
Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.
Consumer Banking

Podcast

Customer financial health should be a top priority

Nov 8, 2022

By Terry Badger, Rochelle Gorey
In this week's BAI Banking Strategies podcast, Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.
Consumer Banking
Diversity, equity and inclusion

Article

Harnessing data to help the underbanked

Nov 3, 2022

By Terry Badger
Today’s technology enables financial services providers to better understand Americans outside the banking mainstream.
Consumer Banking

Podcast

Bank leaders are the make-or-break for innovation

Nov 1, 2022

By Terry Badger, Paul Steenkamp
Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.
Technology

Article

Knowns and unknowns for marketing teams in 2023

Oct 28, 2022

By Terry Badger
Using creativity, research and data to achieve measurable success can help marketing gain higher status as a strategic partner.
Marketing & Sales

Article

Digital transformation: It just never ends

Oct 17, 2022

By Terry Badger
The important questions for banks and credit unions are now more focused on setting the right strategy and the right pace for their transformative journey.
Digital Banking

Podcast

Neobanks: Disruptive technology, elusive profits

Oct 11, 2022

By Terry Badger, Christoph Stegmeier
Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.
Digital Banking

Podcast

Banks need to be ready for better deep fakes

Oct 4, 2022

By Terry Badger, Vijay Balasubramuniyan
Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.
Fraud Prevention