Terry Badger

Terry Badger is the managing editor at BAI.

diversity in group collaboration

Podcast

Dec 6, 2022

Nicole Elam from the National Bankers Association joins us on the BAI Banking Strategies podcast to discuss the solid financial health of minority depository institutions.

Article

Dec 1, 2022

Millennials and Gen Zers put a premium on fast, easy and convenient banking, and credit products can be a path to making a lasting connection.

Podcast

Nov 29, 2022

Seth Ruden from BioCatch and Joey Zollinger from Alkami join us on the BAI Banking Strategies podcast to discuss a growing area of biometrics that focuses on customers’ digital behaviors.
A woman sits at her dining room table with laptop and financial reports doing her monthly budget.

Article

Nov 28, 2022

While customers across generations have embraced the speed and convenience, they want easier ways to build a relationship and better support.

Podcast

Nov 15, 2022

Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.

Podcast

Nov 8, 2022

In this week's BAI Banking Strategies podcast, Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.
Diversity, equity and inclusion

Article

Nov 3, 2022

Today’s technology enables financial services providers to better understand Americans outside the banking mainstream.

Podcast

Nov 1, 2022

Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.

Article

Oct 28, 2022

Using creativity, research and data to achieve measurable success can help marketing gain higher status as a strategic partner.

Article

Oct 17, 2022

The important questions for banks and credit unions are now more focused on setting the right strategy and the right pace for their transformative journey.

Podcast

Oct 11, 2022

Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.

Podcast

Oct 4, 2022

Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.

Article

Sep 30, 2022

GreenState CU’s organic growth has soared over the past two decades—now swallowing small banks is the strategy.

Podcast

Sep 27, 2022

Terri Panhans from Vericast shares her insights on the ways contact centers are evolving as day-to-day banking transactions go increasingly digital.

Podcast

Sep 20, 2022

Greg Kanevski from ServiceNow shares insights on how banks and credit unions can put data to better use to push back on fraudsters and save big money in the process.

Podcast

Sep 13, 2022

On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.

Article

Sep 8, 2022

Making appointments at banks, which exploded during the pandemic, is evolving to meet a growing demand for certainty and convenience.

Podcast

Sep 6, 2022

On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.

Podcast

Aug 30, 2022

On the BAI Banking Strategies podcast, Elizabeth McCluskey from CUNA Mutual discusses investing in fintech startups led by founders from underrepresented groups.

Article

Aug 24, 2022

This month’s BAI Executive Report outlines ways technology can help financial services providers reach the right customers with the right credit products and compete more effectively against nonbank players.

Podcast

Aug 23, 2022

On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.