Terry Badger

Terry Badger is the managing editor at BAI.

diversity in group collaboration

Podcast

Minority-owned banks are ready for a recession

Dec 6, 2022

By Terry Badger, Nicole A. Elam
Nicole Elam from the National Bankers Association joins us on the BAI Banking Strategies podcast to discuss the solid financial health of minority depository institutions.
DEI & ESG

Article

Building next-gen relationships through lending

Dec 1, 2022

By Terry Badger
Millennials and Gen Zers put a premium on fast, easy and convenient banking, and credit products can be a path to making a lasting connection.
Consumer Banking

Podcast

The fraud prevention use case for behavioral biometrics

Nov 29, 2022

By Terry Badger, Joey Zollinger, Seth Ruden
Seth Ruden from BioCatch and Joey Zollinger from Alkami join us on the BAI Banking Strategies podcast to discuss a growing area of biometrics that focuses on customers’ digital behaviors.
Fraud Prevention
A woman sits at her dining room table with laptop and financial reports doing her monthly budget.

Article

The future of digital banking is the future of banking

Nov 28, 2022

By Terry Badger
While customers across generations have embraced the speed and convenience, they want easier ways to build a relationship and better support.
Digital Banking

Podcast

Pricing deposits to keep customers happy

Nov 15, 2022

By Terry Badger, Neil Stanley
Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.
Consumer Banking

Podcast

Customer financial health should be a top priority

Nov 8, 2022

By Terry Badger, Rochelle Gorey
In this week's BAI Banking Strategies podcast, Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.
Consumer Banking
Diversity, equity and inclusion

Article

Harnessing data to help the underbanked

Nov 3, 2022

By Terry Badger
Today’s technology enables financial services providers to better understand Americans outside the banking mainstream.
Consumer Banking

Podcast

Bank leaders are the make-or-break for innovation

Nov 1, 2022

By Terry Badger, Paul Steenkamp
Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.
Technology

Article

Knowns and unknowns for marketing teams in 2023

Oct 28, 2022

By Terry Badger
Using creativity, research and data to achieve measurable success can help marketing gain higher status as a strategic partner.
Marketing & Sales

Article

Digital transformation: It just never ends

Oct 17, 2022

By Terry Badger
The important questions for banks and credit unions are now more focused on setting the right strategy and the right pace for their transformative journey.
Digital Banking

Podcast

Neobanks: Disruptive technology, elusive profits

Oct 11, 2022

By Terry Badger, Christoph Stegmeier
Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.
Digital Banking

Podcast

Banks need to be ready for better deep fakes

Oct 4, 2022

By Terry Badger, Vijay Balasubramuniyan
Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.
Fraud Prevention

Article

Iowa credit union is leading the way in M&A

Sep 30, 2022

By Terry Badger
GreenState CU’s organic growth has soared over the past two decades—now swallowing small banks is the strategy.
Consumer Banking

Podcast

Want to connect better with customers? Try empathy

Sep 27, 2022

By Terry Badger, Terri Panhans
Terri Panhans from Vericast shares her insights on the ways contact centers are evolving as day-to-day banking transactions go increasingly digital.
Customer Experience

Podcast

Data’s expanding role in protecting against fraud

Sep 20, 2022

By Terry Badger, Gregory Kanevski
Greg Kanevski from ServiceNow shares insights on how banks and credit unions can put data to better use to push back on fraudsters and save big money in the process.
Fraud Prevention

Podcast

Tapping into a new talent pool for banking

Sep 13, 2022

By Terry Badger, Craig Alexander
On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.
Talent & Workforce Management

Article

Letting the customer pick time and place

Sep 8, 2022

By Terry Badger
Making appointments at banks, which exploded during the pandemic, is evolving to meet a growing demand for certainty and convenience.
Consumer Banking

Podcast

Why Know Your Business should be a bank’s business

Sep 6, 2022

By Terry Badger, Heidi Hunter
On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.
Business Banking

Podcast

Investing in a more diverse fintech future

Aug 30, 2022

By Terry Badger, Elizabeth McCluskey
On the BAI Banking Strategies podcast, Elizabeth McCluskey from CUNA Mutual discusses investing in fintech startups led by founders from underrepresented groups.
Technology

Article

For loans, banks are borrowing from the fintech playbook

Aug 24, 2022

By Terry Badger
This month’s BAI Executive Report outlines ways technology can help financial services providers reach the right customers with the right credit products and compete more effectively against nonbank players.
Technology

Podcast

Building future bank leaders by sending them away

Aug 23, 2022

By Terry Badger, Sandra Quince
On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.
Talent & Workforce Management