Terry Badger

Terry Badger is the former managing editor at BAI.

Podcast

Dec 5, 2023

On this BAI Banking Strategies podcast, Brian Keefe from NICE Actimize joins us to talk about heightened volume and patterns of fraud during the holidays, and what banks can do about it.

Article

Jun 23, 2023

By following retail’s data-driven lead, banking institutions are seeing benefits in terms of customer engagement and in the profit-and-loss statement.

Podcast

Jun 20, 2023

Layne Kight from Deluxe is our guest on the BAI Banking Strategies podcast and will share ideas on how banks and credit unions can improve the payments experience for their business customers.

Podcast

Jun 13, 2023

Val Srinivas from Deloitte joins us on the BAI Banking Strategies podcast to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier.

Article

Jun 8, 2023

Yabx Technologies, a Netherlands-based fintech upstart, is matching mobile phones and alternative data to expand lending services in the developing world.

Podcast

Jun 6, 2023

Joan McGowan and Tom French, both from SAS, join us on the BAI Banking Strategies podcast to talk about how the recent banking crisis has reframed how the industry contends with risk.

Podcast

May 30, 2023

Michael Liersch from Wells Fargo joins us on the BAI Banking Strategies podcast with insights on how banks can help families build more open relationships about money, and why it’s in the banks’ interests to do so.

Article

May 25, 2023

In the latest BAI Executive Report, we examine new customer acquisition, the leading issue identified in the 2023 BAI Banking Outlook survey.

Article

May 18, 2023

Jon Voorhees from Wells Fargo shares his thoughts on the transition from primary source of connection to a more secondary role.

Podcast

May 9, 2023

Sam Savage from Probability Management joins us on the BAI Banking Strategies podcast to explain why banking institutions should rethink how they deal with uncertainties.

Podcast

May 2, 2023

Kate Bulger from Money Management International is our guest on the BAI Banking Strategies podcast to talk about their program to help low and moderate income people deal with their finances after a disaster.

Article

Apr 28, 2023

In the latest BAI Executive Report, we explore the current state of mobile banking, including efforts to improve the delight factor in the day-to-day user experience.

Podcast

Apr 25, 2023

Beth Johnson, chief experience officer at Citizens, is with us on the BAI Banking Strategies podcast to discuss how language banks use to connect with customers is changing.

Podcast

Apr 11, 2023

Todd Barnhart and Chris Hill from PNC Bank join us on the BAI Banking Strategies podcast to discuss how they’re taking to the road to reach underserved communities.

Article

Apr 7, 2023

The line between authorized and unauthorized transactions is blurring, which may put institutions on the hook for payment scams affecting customers.

Podcast

Apr 4, 2023

Brian Keefe from NICE Actimize joins us on the BAI Banking Strategies podcast to discuss FedNow and how the new payments service stands to benefit smaller banking institutions.

Podcast

Mar 28, 2023

Gene Grant, CEO at LevelField Financial, joins us on the BAI Banking Strategies podcast to talk about what his company wants to do in the crypto space, and why now is the right time to do it.

Article

Mar 24, 2023

It’s one thing for a bank to say its physical locations will focus on providing higher-value, higher-touch services, and it’s another thing to make it so.

Podcast

Mar 21, 2023

Millennials and Gen Z are starting to inherit money in what will end up as the greatest transfer of wealth in history.

Podcast

Mar 14, 2023

Keith Pearson, head of financial services at ServiceNow, joins us on the BAI Banking Strategies podcast to share how banks can improve security by digitalizing risk management.

Article

Feb 23, 2023

As banking goes ever more digital, institutions have a lot riding on how they build up speed and provide more safety in transactions.