Terry Badger

Terry Badger is the former managing editor at BAI.

Podcast

Feb 21, 2023

BAI’s Debbie Bianucci and Dennis Gada from Infosys are our guests on the BAI Banking Strategies podcast to discuss the trends and priorities they’re seeing in banking’s digital transformation.

Podcast

Feb 15, 2023

Ryan James, CEO of Surety Bank in central Florida, joins us on the BAI Banking Strategies podcast to share his community bank’s experiences in serving non-traditional businesses.

Article

Feb 10, 2023

Findings from a new BAI research program offer insights on how banks and credit unions can improve the account opening process.

Podcast

Feb 7, 2023

Jennifer Timbrook from STAR Financial Bank joins us on the BAI Banking Strategies podcast to discuss her bank’s approach to personalizing digital customer service.
Fraud Prevention & Cybersecurity

Article

Feb 1, 2023

Efforts by banking institutions will continue to rely on cutting-edge capabilities, but human brainpower and intuition are more important than ever.

Podcast

Jan 31, 2023

Gary Levante, head of ESG strategy at Berkshire Bank, joins us on the BAI Banking Strategies podcast to talk about what we might see in the ESG area at banks this year.

Podcast

Jan 24, 2023

Megan Burkhart, chief human resources officer at Comerica, joins us on the BAI Banking Strategies podcast to discuss how her bank is dealing with the industry’s talent challenge.

Article

Jan 17, 2023

Some early movers are tiptoeing in and poking around in a virtual realm that has been pegged as a $1 trillion opportunity for financial services providers.

Podcast

Jan 17, 2023

Jeannette Kescenovitz, who leads development of banking-as-a-service at Finastra, joins us on the BAI Banking Strategies podcast to share her views on how BaaS might grow its presence at U.S. banks and credit unions this year.

Podcast

Jan 10, 2023

Tom Brown, long-time analyst and newsletter editor, joins us on the BAI Banking Strategies podcast to share his optimistic outlook for banks in 2023.

Article

Jan 6, 2023

The three leading business challenges as identified by banking leaders who took part in the latest BAI Banking Outlook survey.

Podcast

Jan 3, 2023

Amy Radin, the first chief innovation officer at Citi and now an author and speaker on innovation-related themes, joins us on the BAI Banking Strategies podcast to discuss the latest BAI Global Innovation Awards results and financial services innovation more broadly. 

Podcast

Dec 13, 2022

On this week’s BAI Banking Strategies podcast, BAI’s Karl Dahlgren shares survey findings on the biggest business challenges for bankers in 2023.
diversity in group collaboration

Podcast

Dec 6, 2022

Nicole Elam from the National Bankers Association joins us on the BAI Banking Strategies podcast to discuss the solid financial health of minority depository institutions.

Article

Dec 1, 2022

Millennials and Gen Zers put a premium on fast, easy and convenient banking, and credit products can be a path to making a lasting connection.

Podcast

Nov 29, 2022

Seth Ruden from BioCatch and Joey Zollinger from Alkami join us on the BAI Banking Strategies podcast to discuss a growing area of biometrics that focuses on customers’ digital behaviors.
A woman sits at her dining room table with laptop and financial reports doing her monthly budget.

Article

Nov 28, 2022

While customers across generations have embraced the speed and convenience, they want easier ways to build a relationship and better support.

Podcast

Nov 15, 2022

Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.

Podcast

Nov 8, 2022

In this week's BAI Banking Strategies podcast, Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.
Diversity, equity and inclusion

Article

Nov 3, 2022

Today’s technology enables financial services providers to better understand Americans outside the banking mainstream.

Podcast

Nov 1, 2022

Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.