Terry Badger

Terry Badger is the former managing editor at BAI.

Article

Oct 28, 2022

Using creativity, research and data to achieve measurable success can help marketing gain higher status as a strategic partner.

Article

Oct 17, 2022

The important questions for banks and credit unions are now more focused on setting the right strategy and the right pace for their transformative journey.

Podcast

Oct 11, 2022

Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.

Podcast

Oct 4, 2022

Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.

Article

Sep 30, 2022

GreenState CU’s organic growth has soared over the past two decades—now swallowing small banks is the strategy.

Podcast

Sep 27, 2022

Terri Panhans from Vericast shares her insights on the ways contact centers are evolving as day-to-day banking transactions go increasingly digital.

Podcast

Sep 20, 2022

Greg Kanevski from ServiceNow shares insights on how banks and credit unions can put data to better use to push back on fraudsters and save big money in the process.

Podcast

Sep 13, 2022

On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.

Article

Sep 8, 2022

Making appointments at banks, which exploded during the pandemic, is evolving to meet a growing demand for certainty and convenience.

Podcast

Sep 6, 2022

On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.

Podcast

Aug 30, 2022

On the BAI Banking Strategies podcast, Elizabeth McCluskey from CUNA Mutual discusses investing in fintech startups led by founders from underrepresented groups.

Article

Aug 24, 2022

This month’s BAI Executive Report outlines ways technology can help financial services providers reach the right customers with the right credit products and compete more effectively against nonbank players.

Podcast

Aug 23, 2022

On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.

Article

Aug 3, 2022

The evolution of the digital wallet could democratize technology and help community and regional banks compete more effectively.

Podcast

Aug 2, 2022

On the BAI Banking Strategies podcast, Sandeep Vishnu from the consulting firm Capco shares his thoughts on how financial institutions might find a home in the metaverse.

Podcast

Jul 26, 2022

On the BAI Banking Strategies podcast, Chris Craver, head of digital products at Valley National Bank, joins us to talk about his bank’s approach to digital transformation and its outlook for the future.

Article

Jul 21, 2022

In this month’s BAI Executive Report, we examine how banks and credit unions can better use the customer information they have collected.

Article

Jul 20, 2022

Banks need to innovatively rethink their physical environment and test new ways of connecting with customers.

Podcast

Jul 19, 2022

On the BAI Banking Strategies podcast, Marc Mallett, Northern Trust's head of whole office strategy, talks about the breakthrough innovations being developed behind the traditional bank's stately façade.

Podcast

Jul 12, 2022

On the BAI Banking Strategies podcast, Jake Emry, a fraud prevention expert at NICE Actimize, discusses how regulators are reinterpreting existing laws, and how banking institutions can better protect themselves.
digital banking

Podcast

Jun 28, 2022

On the BAI Banking Strategies podcast, David Foss, CEO at Jack Henry & Associates, joins us to discuss open banking and the scale-defying opportunities it can provide for regional and community institutions.