BAI News
Stay connected to BAI for the latest news and information affecting the financial services industry. And find out what we're doing to support financial services leaders.
  • BAI Announces Its New Role-Based Courseware to Streamline Regulatory Training for Financial Services Organizations

    Dec 13, 2017
  • A look ahead to 2018: AI, Trend of the Year

    Dec 06, 2017
    Artificial intelligence—at least the way we understand it in banking today—has been a long time coming. Today, AI has made its presence felt to the point where banks cannot look back. For the first time, we’ve gathered three of our executive thought leaders to offer their insights on our trend of the year: AI.
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  • BAI Reveals Key Findings from BAI Banking Outlook Research Studies

    Nov 30, 2017
  • Best Practices in Budgeting and Planning to Accelerate Performance

    Nov 17, 2017
    Given the numerous challenges in today’s financial services industry, it is now more important than ever to have a comprehensive plan for your institution to achieve its goals and financial targets. Ensuring that your financial institution has accurate, flexible, and transparent strategic and tactical plans will help you address both external and internal challenges, while ensuring you have a roadmap toward profitable growth.
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  • The quest for the best in talent management

    Nov 17, 2017
    Talent matters monumentally and always will. Yet the questions of how to attract, retain and nurture peerless team players are more complicated than ever. This executive report provides insights and examples in how organizations across the industry are attracting and retaining talent.
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  • Best Practices for Deploying E-Signatures to the Bank Branch

    Nov 07, 2017
    According to Gartner, e-signature is one of the top investment areas for retail banks in 2017. Written for retail banking and digital transformation leaders, this paper provides guidance on how to apply and deploy e-signature technology to the branch network. As part of the research methodology, interviews were conducted with business and IT stakeholders from U.S. Bank, Bank of Montreal, OneMain Financial, ARGO, and others.
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  • Reaching Millennial Consumers: Using Financial Education as Content Marketing

    Nov 07, 2017
    Technology has reduced attention spans and made it difficult to connect meaningfully. Without face-to-face interaction, how can financial institutions engage existing consumers and win over prospects? The answer lies with technology and engaging consumers where they are—online. Learn how to acquire millennial consumers through financial education and the benefit of using education technology to engage millennials in new ways.
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  • Banking Innovation: It’s more than just FinTech

    Oct 06, 2017
    So much of what happens in the banking industry today boils down to this popular conclusion: Innovation equals FinTech. Yet innovation is more than the latest technology—much more. Breakthroughs can be measured across many meaningful dimensions, from marketing to channel innovation, superlative collaborations to societal impact. And some categories, such as customer experience, bring together the best of new technology with insights on where (and how) consumers want the human touch. The bottom line: Maximum progress and impact can’t be accomplished through one gadget, one short-term goal or one business initiative. When it truly shines, innovation aligns with mission.
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  • BAI Announces the Winners of the 2017 Global Innovation Awards

    Oct 05, 2017
  • BAI Announces the Recipients of the 2017 Emerging Leaders Scholarship

    Sep 20, 2017
  • Retail Banking: Bridging the Gap from AI to ROI

    Sep 08, 2017
    To create personalized experiences that attract and retain customers, bank employees need to work efficiently and focus on high-value interactions. Dive into our white paper and learn how banks can leverage artificial intelligence right now to help their employees be their best and create experiences their customers will love. -Build predictive, needs-based customer journeys -Implement strategies to drive sales productivity -Design smart, self-service customer communities
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  • Steering through banking's channels

    Sep 08, 2017
    Articles in this report include: The heart of customer centricity: Insights from BAI’s banking research At the roots of the branch, transformation via analytics New accounts aren’t enough to make branches prosper. Every strategy requires specifics—and analytics to turn vagueness to clarity. Branching out on a limb: Thinking beyond channels to deliver unsurpassed customer experiences Please continue to hold on: Call centers struggle to fight the rise of cyber fraud BI + BA = CA (customer acquisition) Four roots of the branch: How to grow personal, professional customer service The revolution will be improvised: Five innovations that could change branch banking
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  • Five Components of Accurate Rolling Forecasts for Financial Institutions

    Sep 06, 2017
    Top performing organizations mitigate risk by continuously updating forecasts to better reflect current business conditions, resulting in what’s known as a rolling forecast. Financial institutions who use rolling forecasts can improve accuracy, manage risk, and optimize decision making. Download to learn why successful banks and credit unions use rolling forecasts and five components of accurate rolling forecasts.
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  • Digital Trust is Transforming Online & Mobile Banking

    Sep 06, 2017
    Read this white paper to learn how continuous digital trust can help transform online and mobile banking by improving security, simplifying user experience, and defeating fraud in real-time. Find out more about critical components of a trusted digital platform: Trusted Users Trusted Devices Trusted Apps Trusted Transactions Trusted Communication Channel Trusted Behavior
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  • Marketing to Baby Boomers vs. Marketing to Millennials

    Sep 06, 2017
    Financial services marketers are trying to segment and personalize their messaging as much as possible. Nowhere is this more evident than with generational marketing. But what if the two largest generations — Millennials and Baby Boomers — aren’t all that different? How does that impact messaging? Two industry experts offer their views in this must-read article.
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  • BAI Unveils New Artificial Intelligence Research at BAI Beacon 2017

    Aug 31, 2017
  • The case for community banking

    Aug 28, 2017
    Community banks face challenges that cover nearly every conceivable business concern—which makes the topic of this executive report special. The stories that follow cast a clear eye on both the nature of those challenges, and ways community banking leaders are meeting them.
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  • BAI Announces David Robertson, Patty McCord and Crystal Washington as Featured Speakers at BAI Beacon 2017

    Aug 23, 2017
  • BAI Announces the Finalists for its 2017 Global Innovation Awards

    Aug 07, 2017
  • FinTech: From disrupter to partner

    Jul 06, 2017
    Just a few years ago, banks and FinTechs were considered direct competitors and in some cases hostile adversaries. FinTechs saw banks as stodgy; banks saw FinTechs as reckless. All that has changed, though, as banking organizations and FinTechs find new ways to partner, grow with each other and multiply value.
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