If you need to cancel for any reason, please contact BAI Customer Support Services:
- Send to BAI, 115 S. LaSalle Street, Suite 3300, Chicago, Illinois 60603-3801
- Fax to 312-683-2373
- Email to firstname.lastname@example.org
You will receive a full refund if your cancellation request is made on or before September 8, 2018. If you cancel between September 9 and September 23, you will receive a refund less a $400 processing fee. If you cancel after September 23, your registration fee is nonrefundable. Substitutions can be made prior to the start of the program without penalty. Rates, terms and conditions are subject to change.