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  • Jaime Deterding_resized
    Jamie Deterding Jan 13, 2017

    Green alert: How proactive alerts drive customer engagement

    Consumers are ready for more alerts in the years ahead. Are banks ready to turn that reality into opportunity?

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Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • InfoSec superstars: How three women broke barriers in banking and security

    Karen Epper Hoffman Jan 13, 2017

    Seeing and seizing prime opportunities, these female banking executives have carved out leadership positions in information security.

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  • The road not token: How fraudsters beating EMV could hit a dead end in 2017

    Matt Herren Jan 12, 2017

    EMV chips in credit and debit cards slow fraud, but don’t stop it. Tokenization promises to bolster consumer protections.

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  • Cross-selling in the crosshairs of regulators and consumers

    David Sosna Jan 11, 2017

    As the cross-sell debate continues, banks have a chance to reshape the practice in a way that’s digitally savvy and consumer friendly.

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  • From branches to big data: Five predictions for 2017

    David Kerstein Jan 6, 2017

    So begins a new year, a new administration and new possibilities in the ways banks will approach business and operations.

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BAI Thought Leadership
  • Funny money: In new ads, Citi spokesgirl puts secretive adults on the spot

    Lou_Carlozo_resized
    Lou Carlozo Dec 22, 2016

    She’s 12. She looks innocent. But when she asks grownups to share their financial details, she gains the upper hand in a game of truth-or-dare.

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  • Create experiences, not messages

    Holly Hughes_resized2
    Holly Hughes Dec 16, 2016

    Branded experiences show that banks are dedicated to connecting with customers and community.

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Trends & Innovation
  • Green alert: How proactive alerts drive customer engagement

    Jaime Deterding_resized
    Jamie Deterding Jan 13, 2017

    Consumers are ready for more alerts in the years ahead. Are banks ready to turn that reality into opportunity?

    Read More
  • Bridging the compliance-information technology gap: Enabling collaboration to strengthen compliance

    Mallinath Sengupta_resized
    Mallinath Sengupta Jan 10, 2017

    Regulations often require input from various departments, which can be a strain on resources and morale. Banks that wish to bridge the gap between departments can take a number of positive steps forward.

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