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Featured Article
  • Anne Gabriel_resized
    Anne Rawland Gabriel Feb 27, 2017

    AI gathering steam in mainstream banking

    How best to meet round-the-clock customer expectations? Bring on the banker bots, and other artificial intelligence breakthroughs.

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Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • Sizing up its branches, PNC sizes down with the Tiny Branch

    Robert Stowe England Feb 22, 2017

    It fits on a flatbed that whisks it to new markets. But there’s been nothing minuscule about this small branch’s performance.

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  • Success with bite: Setting the menu for risk appetite

    Ancin Cooley Feb 17, 2017

    Lending programs don’t emerge fully formed from out of nowhere. Here’s how assessing risk appetite empowers banks and credit unions.

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  • Why banks need real-time speech analytics for compliant customer interactions

    John Cray Feb 15, 2017

    Old-school voice automation understands simple phrases. Now, the technology allows for new levels of speech comprehension and compliance excellence.

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  • M&A equals A-OK: Surging stocks, favorable policies mean more bank mergers and acquisitions

    Craig Barner Feb 8, 2017

    In an age of surging stock prices and potential deregulation, M&A is poised to rise in areas from commercial banking to FinTech.

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BAI Thought Leadership
  • Podcast: Using bank employees as social media brand ambassadors

    Lou_Carlozo_resized
    Lou Carlozo Feb 23, 2017

    On this episode of the BAI Banking Strategies' podcast, we talk with CarrieAnne Cormier, digital banking strategist and retail banking officer with Avidia Bank in the Greater Boston area.

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  • TEB helps women overcome obstacles in Turkey's business sphere

    Lou_Carlozo_resized
    Lou Carlozo Feb 23, 2017

    The Turkish bank supports businesswomen not only by providing financing, but education, empowerment and advice as well.

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Trends & Innovation
  • AI gathering steam in mainstream banking

    Anne Gabriel_resized
    Anne Rawland Gabriel Feb 27, 2017

    How best to meet round-the-clock customer expectations? Bring on the banker bots, and other artificial intelligence breakthroughs.

    Read More
  • Turning FinTech into WinTech: How smaller financial institutions can succeed with digital

    Feb 21, 2017

    Many smaller financial institutions wrongly believe they can’t achieve digital innovation. But this case study and ten takeaways reveal a path to success.

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