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Featured Articles
  • Debbie Bianucci_resized
    Debbie Bianucci Jul 25, 2016

    Digital Takes Innovation to the Next Level

    Digital technology has propelled innovative financial institutions to the next level of improving the customer experience, say judges in the 2016 BAI Global Banking Innovation Awards program.

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  • Tom Caragher_resized
    Tom Caragher Jul 18, 2016

    Preparing for New Credit Loss Standards

    While implementation of new credit loss standards is years away, banks need to begin now to develop the data and systems capabilities to handle this change.

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  • Holly Hughes_resized2
    Holly Hughes Jul 13, 2016

    Building the Bank Brand Digitally

    Marketing executives say digital channels offer a great opportunity for building a bank brand but also present quantitative challenges in proving the business case.

    Read More
Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • The Good, Bad and Surprising News About Millennials

    Brad Jones Jul 26, 2016

    While Millennials are certainly more tech-savvy than previous generations, they also display a surprising preference for opening checking accounts at the branch, which provides cross-sell opportunities for financial institutions.

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  • Success Factors for Fixing the Bank

    Charles Wendel Jul 22, 2016

    When bankers seek outside advice for improving their institutions, they need to follow through on the recommendations they agree to implement.

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  • Making the Best of Core Conversions

    Stacey Zengel Jul 20, 2016

    Changing bank core systems can be a daunting challenge but careful planning and preparation can minimize the difficulties.

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  • Preparing for New Credit Loss Standards

    Tom Caragher Jul 18, 2016

    While implementation of new credit loss standards is years away, banks need to begin now to develop the data and systems capabilities to handle this change.

    Read More
BAI Thought Leadership
  • Digital Takes Innovation to the Next Level

    Debbie Bianucci_resized
    Debbie Bianucci Jul 25, 2016

    Digital technology has propelled innovative financial institutions to the next level of improving the customer experience, say judges in the 2016 BAI Global Banking Innovation Awards program.

    Read More
  • Building the Bank Brand Digitally

    Holly Hughes_resized2
    Holly Hughes Jul 13, 2016

    Marketing executives say digital channels offer a great opportunity for building a bank brand but also present quantitative challenges in proving the business case.

    Read More
Trends & Innovation
  • Get Started with Social Selling

    • Avril Castagnetta
    • Heidi Boyle
    Jul 29, 2016

    The emerging practice of social selling calls for new sales processes, controls and governance models.

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  • Upping the Game in Marketing to Small Businesses

    Chris Burritt Jul 27, 2016

    Going beyond traditional marketing, bankers now post blogs and white papers, offer credit coaching and extended hours and pay for leads to gain an edge in pursuing small business customers.

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