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  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 25, 2018

    Podcast: How banks can get high performance from high tech

    Matt Mills, chief commercial officer at Featurespace, discusses the best ways banks can apply smart decision making to their high-tech journey.

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Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • Coming to a hip café near you: a bank branch?

    John F. Wasik Sep 24, 2018

    Caixa Bank’s imaginCafé, a BAI Global Innovation Awards finalist, is just one innovative branch idea that surprises and delights customers.

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  • Let’s get digital: Four strategies for making your digital conversion a success

    Carrie Nelson Sep 21, 2018

    Picking the right fintech partner is crucial—but that’s just the first step on the journey to bolster customer experience.

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  • Standing with seniors: How banks can combat elder financial exploitation

    Kenneth Douglas Sep 19, 2018

    It's more likely to be a family member committing these crimes and less likely to be a random fraudster. Here’s how banks can help aging baby boomers.

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  • Branches get physical—and digital

    Greg Beaubien Sep 17, 2018

    The roadmap to thriving branches will be a hot topic at BAI Beacon. Here’s a preview of what four speakers will share.

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BAI Thought Leadership
  • Podcast: How banks can get high performance from high tech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 25, 2018

    Matt Mills, chief commercial officer at Featurespace, discusses the best ways banks can apply smart decision making to their high-tech journey.

    Read More
  • How to make your branch climb, through the eyes of a digital expert

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 14, 2018

    Ahead of his presentation at BAI Beacon, Armin Ajami of Wells Fargo sizes up the branch landscape and the exciting innovations on tap.

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Trends & Innovation
  • For banks, a different definition of value by bridging IT and business

    Laksh Ranganathan
    Laksh Ranganathan Sep 20, 2018

    Perhaps you’re new to the idea of ‘normalizing value’ in enterprise software delivery. Here’s what it is and how it can give you a competitive edge.

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  • When artificial intelligence meets the real need for humans

    David Wallace
    David Wallace Sep 6, 2018

    Even as AI revolutionizes banking from top to bottom, bank employees occupy a major space in the middle that eases the minds of customers.

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