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  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 20, 2018

    Podcast: Talking bot a revolution: Banks, AI and the future of interactive tech

    Michelle Moore, head of digital banking for Bank of America, discusses the initiatives under way to bring about this unprecedented high-tech change.

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Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • CECL made simple: How to master the biggest accounting change in banking history

    John Voigt Feb 16, 2018

    The current expected credit loss standard has institutions scrambling. But once banks know the basics, credit loss reporting can become a stress-free exercise.

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  • What works—and what does not—when approaching digital marketing

    Jeanne Pinder Feb 16, 2018

    It’s not all about Facebook and ‘automagical’ ads. Experts pull back the curtain on smart targeting strategies.

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  • How third-party risk management programs create big business value

    Mick Kless Feb 14, 2018

    Effective risk management can likewise impact the bottom line of financial services organizations.

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  • Spotting jackpotting: Five myths of ATM security, dispelled

    David Vergara Feb 12, 2018

    Today’s brazen hackers treat ATMs like slot machines. And some simple misconceptions keep banks from fighting back.

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BAI Thought Leadership
  • Innovation superhighway: Nine leaders map the fast lanes to financial services success

    Feb 21, 2018

    Global Innovation Circle judges share their insights for 2018, bringing sharp clarity to a confusing topic.

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  • Podcast: Talking bot a revolution: Banks, AI and the future of interactive tech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 20, 2018

    Michelle Moore, head of digital banking for Bank of America, discusses the initiatives under way to bring about this unprecedented high-tech change.

    Read More
Trends & Innovation
  • The economy of new ecosystems: How banks can win the next phase of digital disruption

    Chet Kamat
    Chet Kamat Feb 15, 2018

    Whatever ground banks lost to FinTechs in the past, they can gain it back in 2018—and then some—through promising new partnerships.

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  • How to handle questions about cryptocurrency from your customers

    Patrick Sanders
    Patrick Sanders Feb 2, 2018

    Given their volatility and lack of central bank backing, bitcoin and other cryptocurrencies represent real danger for financial services clients.

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