Banking Strategies to Power Smart Decisions

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Article

Feb 29, 2024

Here’s how your organization should be responding to an increase in financial industry targeting.

Job Aid

Feb 29, 2024

Financial services organizations have numerous departments that collect data to help them make better decisions on how to run their departments. When examining this data, department leaders need to train their staff to ensure that correlated metrics don’t lead to biased decision making when implementing new plans. BAI has put together a data sheet to help train businesses on understanding the most common risk assessment scenarios with key metrics that are gathered that could lead to biased decision making.

Webinar

Upcoming: Mar 19, 2024

Join us for the March installment of the state of U.S. deposits webinar series to learn the latest consumer and small business industry trends. To help financial services leaders navigate current market conditions, BAI Research leverages insights from financial services...

Whitepaper

Feb 29, 2024

Banks and credit unions of all sizes must step up their fraud detection. They’re prompted to act sooner versus later as customers and regulators demand reputational assurances amid high-profile cyberattacks and other breaches. Plus financial institutions are finding they must quicken...

Article

Feb 28, 2024

Stay a step ahead of regulatory pivots with a smart culture of compliance.

Article

Feb 22, 2024

Financial institutions must separate friend from foe in real time, yet can’t disrupt legitimate banking and payment journeys.

Article

Feb 21, 2024

In this Q&A, Sathish Muthukrishnan of Ally Financial shares practical recommendations for leveraging artificial intelligence at financial institutions.

Webinar

Upcoming: Mar 14, 2024

Increasing competition from fintechs, neolenders, and tech giants is compelling banks and credit unions to seek out innovative business models to expand and diversify their sources of revenue. By embracing strategies such as distributing financial products through retailer websites and points of sale or creating value-added bundles that include both financial and non-financial partner products, financial institutions have the potential to achieve up to 20% increases in revenue. Join us for this complimentary BAI webinar to hear FintechOS’s Mariana Henriques speak with Matt McCombs, President and CEO of Vibrant Credit Union, a 50,000-member financial institution serving Iowa, Illinois and Indiana, about how they reinvented their direct origination business.

Webinar

Upcoming: Mar 27, 2024

Complex regulations, AI-enabled business change, increasingly uncertain economic landscape, changing customer expectations… The list goes on when it comes to the challenges today’s banking leaders must address to achieve their key goals. Aberdeen Strategy & Research recently finished a study of how financial firms around the world plan and execute customer experience (CX) and operational programs. The findings revealed that balancing cost-cutting measures, such as growing use of self-service, while elevating the quality and consistency of customer experiences reigns supreme. However, achieving these goals is not easy. For that, firms must minimize and address friction across the broader CX value chain — spanning all business departments.

Article

Feb 20, 2024

Where will issues like open-payment data sharing and new digital wallets rank?

Report

Feb 20, 2024

Growing deposits, attracting new customers, and improving the customer digital experience are top of mind for financial services organizations. BAI surveyed over a hundred banking leaders, plus more than 1,000 consumers, to provide banking leaders with actionable insights to make smart decisions amid the challenges that lie ahead this year.

Infographic

Feb 16, 2024

Today’s financial services organizations face increasing uncertainty due to industry shifts, mounting competitive pressures and new federal regulations. To help them better navigate this environment, BAI Research recently conducted a survey of financial services leaders and 1,000 consumers to get a sense of the banking outlook for 2024 and beyond as well as the emerging trends that will shape the year ahead.

Article

Feb 15, 2024

In this new reality, regulated banks reassess cost, operations, capital and diversification while the ‘shadow banking system’ is picking up steam.

Article

Feb 15, 2024

Account takeovers, phishing, deep fakes and other scams that flourished in 2023 will challenge bank security this year, too.

Article

Feb 14, 2024

Bankers still spend too much time on data entry and manual verifications, and not enough time on relationship onboarding.

Article

Feb 13, 2024

Instead of repetitive data mapping for every fintech integration, middleware brings seamless linkage at a much faster pace.

Article

Feb 12, 2024

There are multi-channel approaches to fighting fraud. For Zelle, that meant tapping a Hollywood star.

Report

Feb 8, 2024

The timing of an interest-rate change is anyone’s guess. That means your time is better spent on smart, longer-view strategies for growing deposits and pulling in customers who will stay with you for the bulk of their banking needs and...

Article

Feb 8, 2024

Tapping Banking-as-a-Service (BaaS) in regional and mid-size financial institutions can diversify revenue streams, bolster deposits and generate increased income.

Article

Feb 8, 2024

Financial services providers will tap AI’s full potential for identity verification and fraud prevention.

Article

Feb 7, 2024

Synthetic identities behave like legitimate accounts and may not be flagged as suspicious using conventional fraud-detection models. That’s where facial biometrics come in.