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  • Charles Wendel
    Charles Wendel Jul 15, 2019

    Free to check in: Should banks build multi-brands like hotel chains do?

    Banks need not develop marketing strategies in a vacuum. And great ideas may be as close as the nearest bellhop.

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Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • Free to check in: Should banks build multi-brands like hotel chains do?

    Charles Wendel Jul 15, 2019

    Banks need not develop marketing strategies in a vacuum. And great ideas may be as close as the nearest bellhop.

    Read More
  • How consumer experience in financial services will lead the charge—and the change

    Nikhil Lele Jul 10, 2019

    Consumers want financial services geared to life events and based on subscription models. Is the industry ready to follow suit?

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  • Fintech friendship: How banks can make peace and profits with financial technology companies

    Rui Nunes Jul 2, 2019

    Tech has changed how consumers act and what they expect. Banks can learn from the digital giants that already delight them.

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  • Attack the hack: How banks can beat modern malware

    David Vergara Jun 28, 2019

    Hackers have been relentless in their evil creativity. Banks can fight back and keep themselves—and their customers—safe.

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BAI Thought Leadership
  • How one bank championed community resurgence

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 9, 2019

    Chris McComish, chief banking officer, consumer and wealth management at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • The ins and outs of winning at innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 1, 2019

    BAI Global Innovation Awards judge Amy Radin shares proven innovation strategies from her new book, "The Change Maker's Playbook."

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Trends & Innovation
  • Accounts receivable financing: From mystery to mastery

    Patrick True
    Patrick True Jul 11, 2019

    AR financing deserves a fresh look as demand grows among customers. Yet some banks lack a strategy to move forward.

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  • Ten robotic process automation strategies for retail bank success

    Scott Gregory
    Scott Gregory Jun 20, 2019

    Robotic process automation isn’t always easy to adopt. But done right, it means more competitive clout than ever before.

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