Banking Strategies to Power Smart Decisions

View BAI Banking Strategies content, BAI research and other BAI thought leadership.

Webinar

Discover new ways to boost profitability

Recorded: Dec 6, 2022

Join us to hear Syntellis Performance Solutions’ finance expert Heather Hinchley share how Axiom software can help. She will demonstrate how the tools can help you stay on top of market changes and find new sources of profitable growth to...
Marketing & Sales

Podcast

Pricing deposits to keep customers happy

Nov 15, 2022

By Terry Badger, Neil Stanley
Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.
Consumer Banking

Report

Plotting the future of digital banking

Nov 10, 2022

This month’s BAI Executive Report explores a number of digital banking topics to help you build your plans for 2023 and beyond with insights from leaders in the trenches and valuable BAI research....
Digital Banking
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Topics

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Article

Workforce flexibility is a banking innovation

Jan 27, 2023

By Debbie Bianucci
Executive leadership and all segments of the workforce can collaborate creatively to redefine flexibility and achieve strategic competitive advantages.
Talent & Workforce Management

Article

The future of digital banking may be just over the horizon

Jan 26, 2023

By Edmund Lawler
The metaverse and other innovations hold considerable promise for the financial services industry.
Digital Banking

Webinar

What consumers want & how to deliver a true omnichannel experience

Upcoming: Feb 15, 2023

Holly Hughes, BAI CMO, will share BAI’s latest banking channel research and host a conversation with Colleen Wilson, Vice President, Product at MANTL, on what the trends mean for financial services leaders....
Consumer Banking / Customer Experience

Article

Enhancing resiliency against credit risk process fraud

Jan 25, 2023

By Subramanian Venkataraman
These risks can go undetected due to inefficient approaches followed by banks, making a comprehensive, AI-based strategy essential for resiliency.
Fraud Prevention

Podcast

Tips and insights for attracting talent in 2023

Jan 24, 2023

By Terry Badger, Megan Burkhart
Megan Burkhart, chief human resources officer at Comerica, joins us on the BAI Banking Strategies podcast to discuss how her bank is dealing with the industry’s talent challenge.
Talent & Workforce Management

Whitepaper

Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

Jan 24, 2023

Providing accurate consumer information to credit-reporting agencies can be challenging for financial services organizations due to the volume and complexity involved. Establishing a Fair Credit Reporting Act (FCRA) center of excellence can help ensure accuracy and reduce regulatory risk. It can...
Consumer Banking

Article

7 banking tech predictions for 2023

Jan 23, 2023

By Al Pascual
Technology decision-makers will do well to guard against knee-jerk responses to trending terrors, and instead focus on current needs and longer-term vision.
Technology

Article

Digital experience will remain a challenge in 2023

Jan 20, 2023

By Karl Dahlgren
Our latest BAI Banking Outlook survey shows that customers have noticed improvements in online and digital, but they have more wants and needs.
Consumer Banking

Article

Where do banks fit into the metaverse?

Jan 17, 2023

By Terry Badger
Some early movers are tiptoeing in and poking around in a virtual realm that has been pegged as a $1 trillion opportunity for financial services providers.
Technology

Article

2023 focus: Customer engagement and advanced technology

Jan 17, 2023

By Nilesh Vaidya
Market volatility this year may allow banks to reboot strategic processes by leveraging scale, a broad customer base and regulatory knowledge.
Consumer Banking

Podcast

Where will banking-as-a-service go in 2023?

Jan 17, 2023

By Terry Badger, Jeannette Kescenovitz
Jeannette Kescenovitz, who leads development of banking-as-a-service at Finastra, joins us on the BAI Banking Strategies podcast to share her views on how BaaS might grow its presence at U.S. banks and credit unions this year.
Technology

Whitepaper

Why banks are optimistic but cautious about the metaverse

Jan 17, 2023

Research shows that financial institutions recognize the potential for the metaverse. While rightly cautious, there are still unexplored opportunities for financial services with new business models to serve their customer base. Download Now...
Technology

Article

New approaches to new account acquisition

Jan 13, 2023

By Holly Hughes
Community banks and credit unions in 2023 need to sharpen their customer targeting with flexible strategies that highlight their value proposition.
Consumer Banking

Article

Marketing’s test in a complex year

Jan 12, 2023

Higher interest rates, growing risk of recession and the possibility of smaller budgets in 2023 may present a tough environment for creative teams.
Marketing & Sales

Report

Finding an edge in fraud’s cat-and-mouse game

Jan 12, 2023

In this month’s BAI Executive Report, we examine where things stand with fraud protection and how it can be done more efficiently and effectively, including looking at the role of both humans and technology in fraud prevention strategies. Download Now...
Fraud Prevention

Article

Four banking industry trends to look forward to in 2023

Jan 11, 2023

By Nick Chandi
Seen in the crystal ball are advances in open banking, more real-time payment options, a greater focus on SMBs and deeper collaboration with fintechs.
Technology

Podcast

A special decade to come for U.S. banks?

Jan 10, 2023

By Terry Badger, Tom Brown
Tom Brown, long-time analyst and newsletter editor, joins us on the BAI Banking Strategies podcast to share his optimistic outlook for banks in 2023.
Consumer Banking

Job Aid

Proposed Changes to the Community Reinvestment Act: How They Might Impact Your Organization

Jan 10, 2023

Complying with the Community Reinvestment Act (CRA) is crucial to the long-term success of banks. A bank that fails to achieve at least a satisfactory CRA rating won’t be able to expand its branches or merge with or acquire other banks,...
Compliance, Regulation & Risk / Consumer Banking

Article

Why the banking sector will be resilient in 2023

Jan 9, 2023

By Jan Bellens
The boost to net interest income may prompt institutions to look beyond immediate pressures to wider changes in the world and opportunities ahead.
Consumer Banking

Article

Bankers’ wish list for 2023

Jan 6, 2023

By Terry Badger
The three leading business challenges as identified by banking leaders who took part in the latest BAI Banking Outlook survey.
Consumer Banking

Article

Where should banks’ SMB priorities be in 2023?

Jan 5, 2023

By Dean Jenkins
Offering the right digital tools, personalizing experiences and using data better will help them deliver the level of service that businesses have come to expect.
Business Banking