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  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 19, 2019

    Podcast: Smart ways to address new consumer habits with innovative tech

    BAI Global Innovation Awards judge Alex Sion of Citi's D10X program talks about how banks can better understand consumer habits and address them with smart digital tech.

    Read More
Industry Insights

A Cross-Industry Perspective of Analysis and Opinion

Read what influential experts have to say about the top issues in financial services.

  • Four customer engagement lessons to spark loan volume

    Stephenie Williams Mar 18, 2019

    Here’s what leading retailers can teach us about creating consumer engagement to robust loan traffic.

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  • Put on your rethinking caps: Relationship banking in a digital era

    Charles Wendel Mar 15, 2019

    Banks have employed time-tested models to create and grow customer bonds. But is it now a case of limited time?

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  • Build, buy or partner: fintech viewed through the digital lending lens

    Samir Suri Mar 7, 2019

    As banks and credit unions plot their next moves, harnessing fintech power for loans is more urgent than ever. Is partnering the way to go?

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  • Money in your bank: Grow your deposit base with innovative search strategy

    Tony Hooper Mar 5, 2019

    Competition for deposits in financial services is fierce. Here’s how to stay a step ahead by leveraging the power of search engines.

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BAI Thought Leadership
  • Podcast: Smart ways to address new consumer habits with innovative tech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 19, 2019

    BAI Global Innovation Awards judge Alex Sion of Citi's D10X program talks about how banks can better understand consumer habits and address them with smart digital tech.

    Read More
  • Podcast: Mastering the digital-physical mix

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 12, 2019

    Ben Hopper, SVP and head of consumer bank strategy at First Tennessee Bank, shares his insights on achieving the optimal digital-physical combination to benefit customers and bolster banks in 2019.

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Trends & Innovation
  • Cutting the branches: The case for letting go of physical locations

    • Jim Kearney
    • Erik Steffensen
    Mar 14, 2019

    Can banks improve their personalized experiences with fewer branches? The answer may surprise you.

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  • Seizing change in seas of change: a 2019 compass for AI in banking

    • David Wallace
    • James Ruotolo
    Mar 13, 2019

    To balance strong data security and swift customer experience, banks have valuable tools in machine learning and automation.

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