Terry Badger
May 17, 2022

On the podcast, Rajesh Shah from Citizens Bank and Bal Shukla from Infosys discuss why lending is the right product set for banks to build strong relationships with younger Americans.

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INDUSTRY INSIGHTS

The clear trend is toward digital, but payments using paper still represent a big chunk of the market.

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There’s a big opportunity for community banks to capitalize on the trust and goodwill they built with SMBs during the pandemic.

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A digital, customer-centric approach provides a path for banks to reinvent themselves as true innovators.

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On the podcast, Rajesh Shah from Citizens Bank and Bal Shukla from Infosys discuss why lending is the right product set for banks to build strong relationships with younger Americans.

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On the podcast, Rajesh Shah from Citizens Bank and Bal Shukla from Infosys discuss why lending is the right product set for banks to build strong relationships with younger Americans.

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Jason Kratovil, head of public policy at SentiLink, stops by the BAI Banking Strategies podcast to discuss credit washing and the cost it's imposing on the banking industry.

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Zack Bishop from Synovus Financial is with us to talk about the blockchain and a new stablecoin project that his bank is a part of.

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BAI managing director Karl Dahlgren joins us to talk about new BAI Banking Outlook research that sheds light on what small businesses want and need from their banks.

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IDology's Heidi Hunter joins us to talk about digital identity verification and how it can help banks and credit unions deliver speed and security.

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April is Financial Literacy Month. To celebrate, Rod Griffin, who leads consumer education at Experian, joins us for a conversation about how banks and credit unions can help Americans improve their financial health.

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Karl Dahlgren, who heads the research group at BAI, is with us to talk about emerging issues and ongoing trends that stand to affect the industry in 2022.

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To stay afloat and get access to get badly needed funds, small businesses are willing to switch banks and work with a new financial services organization.

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