Banking Strategies to Power Smart Decisions

View BAI Banking Strategies content, BAI research and other BAI thought leadership.

Report

Priorities in talent and professional development

Nov 17, 2023

The cultivation of talent, an organization’s most valuable asset, is a critical step to becoming an employer of choice, especially with today’s challenges of recruiting the best candidates and retaining engaged employees. In this month’s BAI Executive Report, we explore the...
DEI & ESG / Talent & Workforce Management

Article

A banker’s cybersecurity dilemma: Balancing confidence and investment concerns

Oct 30, 2023

By Cal Roberson
Banks must continue adapting to the latest cybersecurity threats and technologies while managing their budget and resource allocations effectively.
Fraud Prevention

Article

The future of banking is AI

Oct 26, 2023

By Dawn Wotapka
Experts weigh in on how AI is impacting data analytics for financial institutions.
Technology
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Topics

Formats

Article

The growing importance of commercial credit cards in a high-interest-rate environment

Nov 21, 2023

By Anil Goyal
Banks that want to stay competitive and build customer retention with today’s high interest rates can see many advantages from commercial credit cards.
Business Banking

Webinar

New CRA final rule: What to expect and how to prepare

Upcoming: Dec 14, 2023

The Community Reinvestment Act (CRA) was designed to encourage commercial banks and savings associations to help meet the needs of borrowers in all segments of their communities, including low- and moderate-income neighborhoods. Recently, a final rule was announced that updates...
Compliance, Regulation & Risk

Article

How data-driven insights transform digital banking

Nov 21, 2023

By Ajay John
Banks and credit unions have a wealth of available data about their account holders that can be used to better understand their current activities and potential needs.
Digital Banking

Article

Life goes on

Nov 16, 2023

By James White
Capitalizing on consumer life events amid market volatility.
Consumer Banking

Article

Artificial intelligence boosts banking’s use of data and analytics to supercharge a variety of benefits

Nov 16, 2023

By Edmund Lawler
Bank’s digital transformation continues to produce vast troves of data. It’s almost an embarrassment of riches.
Technology

Article

How AI helps bankers create “stickier” deposits with stronger customer relationships

Nov 16, 2023

By Slaven Bilac
Banks must leverage all the AI tools available to them to establish trust with customers through personalization and efficiency, leading to an increase in “sticky” deposits.
Consumer Banking

Article

Breaking down silos: The crucial role of data unification in financial institutions

Nov 15, 2023

By David Benskin
The right approach to data that eliminates silos, delivers personalized experiences and drives efficiencies helps today’s institutions stay competitive.
Consumer Banking

Podcast

Winning the primary client relationship battle

Nov 14, 2023

By Holly Hughes, Marc Salinas, Eric Campbell
Marc Salinas and Eric Campbell from Bottomline Technologies join us on our BAI Banking Strategies podcast to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the customer relationship.  
Business Banking

Article

Now is the time to add AI and ML to combat fraudsters

Nov 13, 2023

By Rene Perez
Financial institutions’ cybersecurity strategy must now incorporate AI and ML to support quicker detection and response and improve efficiencies.
Fraud Prevention

Article

Harnessing data-driven strategies for a deeper understanding of loan affordability

Nov 10, 2023

By Tracy Huber
Assessing loan affordability in the current complex financial climate means embracing data and gaining an understanding of the challenges customers face.

Article

Why your financial institution’s marketing strategies must be especially agile and nimble

Nov 8, 2023

By Edmund Lawler
Marketing is a complicated, multifaceted challenge, especially for financial services organizations amid a whirlwind of technological disruption.
Marketing & Sales

Article

Taking a new approach to portfolio management in a complex landscape

Nov 8, 2023

By Chris Stanley
AI-enabled processes are reshaping how bank executives are identifying actionable insights for enhanced operating leverage across the risk-analysis lifecycle.
Compliance, Regulation & Risk

Webinar

State of U.S. Deposits

Upcoming: Dec 6, 2023

In this presentation, informed by BAI's latest consumer and small business weekly deposit data and our team of industry analysts, we will address the latest trends in deposits and what we expect to unfold as we look ahead into 2024....
Consumer Banking

Article

For bank marketers, transaction data can lead to increased revenue

Nov 6, 2023

By Joan Clark
Behaviors within digital banking including spending patterns and login behavior all produce critical signals that can inform message delivery.
Consumer Banking

Article

4 trends in the U.S. deposits market every banker should know

Nov 2, 2023

By Tom Hoscheidt
As consumers and businesses continue to weather stubborn economic uncertainty, financial services leaders are keeping a watchful eye on their deposit accounts amid a rising rate market. Many are wondering how their portfolios compare to the larger market and, more importantly, what to expect in the coming months and years. 
Consumer Banking

Article

Achieving the new analytical tools’ full potential

Nov 2, 2023

By Katie Kuehner-Hebert
Banks and credit unions must continue to invest in staff training so employees can effectively glean insights from data.
Technology

Whitepaper

Driving sales and servicing efficiency with channel-less interactions

Nov 2, 2023

When it comes to your customer interaction strategy, it is possible to take a holistic approach to efficiency. Learn how channel-less interactions can bring transformative efficiency to your organization's sales and service operations....
Marketing & Sales

Article

Trigger-based marketing: A powerful tool for attracting and retaining customers

Nov 1, 2023

By Kristopher Lazzaretti
Focusing on life event and behavioral triggers for both prospects and existing customers is critical for the success of today’s banking marketers.
Marketing & Sales

Webinar

What everyone must know about cybersecurity: Beyond the basic phishing and poor passwords

Upcoming: Nov 30, 2023

In this webinar, Sai Huda, CEO, CyberCatch, a globally recognized cybersecurity expert and author of the best-selling book, Next Level Cybersecurity, will cover what every role in your financial services organization needs to know about cybersecurity, going beyond basic phishing...
Fraud Prevention

Article

3 ways regional and community banks can win in the credit card market

Oct 25, 2023

By Carl Moritz
Regional banks can stay competitive by digitizing application processes, automating credit underwriting and fraud mitigation and investing in the right channels.
Consumer Banking

Article

Communicate and educate: How banks are rebuilding trust before the next banking crisis

Oct 23, 2023

By Young Pham, David Ritter
Banks must focus on crisis communication, ongoing financial education, and tech-powered microlearning to fully establish trust with today’s customers.
Consumer Banking