Banking Strategies to Power Smart Decisions

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Podcast

Pricing deposits to keep customers happy

Nov 15, 2022

By Terry Badger, Neil Stanley
Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.
Consumer Banking

Podcast

Where do banks fit into the metaverse?

Aug 2, 2022

By Terry Badger, Sandeep Vishnu
On the BAI Banking Strategies podcast, Sandeep Vishnu from the consulting firm Capco shares his thoughts on how financial institutions might find a home in the metaverse.
Technology

Podcast

Keeping the community bank feel through a digital transformation

Jul 26, 2022

By Terry Badger, Chris Craver
On the BAI Banking Strategies podcast, Chris Craver, head of digital products at Valley National Bank, joins us to talk about his bank’s approach to digital transformation and its outlook for the future.
Consumer Banking / Digital Banking
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Podcast

Positioning ESG at banks as good business in 2023

Jan 31, 2023

By Terry Badger, Gary Levante
Gary Levante, head of ESG strategy at Berkshire Bank, joins us on the BAI Banking Strategies podcast to talk about what we might see in the ESG area at banks this year.
DEI & ESG

Podcast

Tips and insights for attracting talent in 2023

Jan 24, 2023

By Terry Badger, Megan Burkhart
Megan Burkhart, chief human resources officer at Comerica, joins us on the BAI Banking Strategies podcast to discuss how her bank is dealing with the industry’s talent challenge.
Talent & Workforce Management

Podcast

Where will banking-as-a-service go in 2023?

Jan 17, 2023

By Terry Badger, Jeannette Kescenovitz
Jeannette Kescenovitz, who leads development of banking-as-a-service at Finastra, joins us on the BAI Banking Strategies podcast to share her views on how BaaS might grow its presence at U.S. banks and credit unions this year.
Technology

Podcast

A special decade to come for U.S. banks?

Jan 10, 2023

By Terry Badger, Tom Brown
Tom Brown, long-time analyst and newsletter editor, joins us on the BAI Banking Strategies podcast to share his optimistic outlook for banks in 2023.
Consumer Banking

Podcast

The best of the best in financial services innovation

Jan 3, 2023

By Terry Badger, Amy Radin
Amy Radin, the first chief innovation officer at Citi and now an author and speaker on innovation-related themes, joins us on the BAI Banking Strategies podcast to discuss the latest BAI Global Innovation Awards results and financial services innovation more broadly. 
Consumer Banking

Podcast

Key banking issues and trends for 2023

Dec 13, 2022

By Terry Badger, Karl Dahlgren
On this week’s BAI Banking Strategies podcast, BAI’s Karl Dahlgren shares survey findings on the biggest business challenges for bankers in 2023.
Consumer Banking
diversity in group collaboration

Podcast

Minority-owned banks are ready for a recession

Dec 6, 2022

By Terry Badger, Nicole A. Elam
Nicole Elam from the National Bankers Association joins us on the BAI Banking Strategies podcast to discuss the solid financial health of minority depository institutions.
DEI & ESG

Podcast

The fraud prevention use case for behavioral biometrics

Nov 29, 2022

By Terry Badger, Joey Zollinger, Seth Ruden
Seth Ruden from BioCatch and Joey Zollinger from Alkami join us on the BAI Banking Strategies podcast to discuss a growing area of biometrics that focuses on customers’ digital behaviors.
Fraud Prevention

Podcast

Customer financial health should be a top priority

Nov 8, 2022

By Terry Badger, Rochelle Gorey
In this week's BAI Banking Strategies podcast, Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.
Consumer Banking

Podcast

Bank leaders are the make-or-break for innovation

Nov 1, 2022

By Terry Badger, Paul Steenkamp
Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.
Technology

Podcast

Neobanks: Disruptive technology, elusive profits

Oct 11, 2022

By Terry Badger, Christoph Stegmeier
Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.
Digital Banking

Podcast

Banks need to be ready for better deep fakes

Oct 4, 2022

By Terry Badger, Vijay Balasubramuniyan
Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.
Fraud Prevention

Podcast

Want to connect better with customers? Try empathy

Sep 27, 2022

By Terry Badger, Terri Panhans
Terri Panhans from Vericast shares her insights on the ways contact centers are evolving as day-to-day banking transactions go increasingly digital.
Customer Experience

Podcast

Data’s expanding role in protecting against fraud

Sep 20, 2022

By Terry Badger, Gregory Kanevski
Greg Kanevski from ServiceNow shares insights on how banks and credit unions can put data to better use to push back on fraudsters and save big money in the process.
Fraud Prevention

Podcast

Tapping into a new talent pool for banking

Sep 13, 2022

By Terry Badger, Craig Alexander
On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.
Talent & Workforce Management

Podcast

Why Know Your Business should be a bank’s business

Sep 6, 2022

By Terry Badger, Heidi Hunter
On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.
Business Banking

Podcast

Investing in a more diverse fintech future

Aug 30, 2022

By Terry Badger, Elizabeth McCluskey
On the BAI Banking Strategies podcast, Elizabeth McCluskey from CUNA Mutual discusses investing in fintech startups led by founders from underrepresented groups.
Technology

Podcast

Building future bank leaders by sending them away

Aug 23, 2022

By Terry Badger, Sandra Quince
On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.
Talent & Workforce Management

Podcast

Staid on the outside, innovative on the inside

Jul 19, 2022

By Terry Badger, Marc Mallett
On the BAI Banking Strategies podcast, Marc Mallett, Northern Trust's head of whole office strategy, talks about the breakthrough innovations being developed behind the traditional bank's stately façade.
Technology

Podcast

Banks may face more liability for payments fraud

Jul 12, 2022

By Terry Badger, Jake Emry
On the BAI Banking Strategies podcast, Jake Emry, a fraud prevention expert at NICE Actimize, discusses how regulators are reinterpreting existing laws, and how banking institutions can better protect themselves.
Fraud Prevention
digital banking

Podcast

Customer demand is driving open banking adoption

Jun 28, 2022

By Terry Badger, David Foss
On the BAI Banking Strategies podcast, David Foss, CEO at Jack Henry & Associates, joins us to discuss open banking and the scale-defying opportunities it can provide for regional and community institutions.
Consumer Banking / Digital Banking / Technology